The AES Corporation
The AES Corporation
5,001 – 10,000 Employees
EnergyRenewable EnergySustainability
The AES Corporation is an energy company focused on supporting the transition to cleaner power. Founded in 1981, it develops and delivers solutions spanning renewable energy, energy storage, efficiency, and carbon-free electricity generation. AES works with businesses to identify and implement energy strategies while operating in partnership with local communities and cultures around the world.

Senior Digital Workplace Endpoint Analyst – Salt Lake City, Hybrid

The AES Corporation is seeking a senior endpoint analyst to support and modernize digital workplace technology in a hybrid Salt Lake City role. The position focuses on Microsoft endpoint management, security, automation, and advanced workplace support.

Description

  • Manage the configuration, deployment, administration, and support of endpoint technologies, including operating systems, desktop applications, security tools, device management platforms, and related solutions.
  • Administer Microsoft endpoint management capabilities such as Intune, MECM/SCCM, Autopilot, application packaging, compliance controls, and policy deployment.
  • Build and maintain software deployment packages while automating recurring operational tasks with PowerShell and similar tools.
  • Advance endpoint security through patching, vulnerability remediation, encryption, compliance monitoring, and coordination with Cyber Security teams.
  • Diagnose and resolve endpoint, application deployment, device management, virtual environment, and user experience problems.
  • Deliver advanced technical support to business users, including executives, and join on-call rotations when required.
  • Support collaboration and meeting-room technologies, including Microsoft Teams Rooms, Logitech solutions, and related platforms.
  • Assess hardware and software requests and recommend options that meet business needs, security controls, and technology standards.
  • Create and update technical documentation, standard procedures, work instructions, and knowledge base content.
  • Implement improvements that strengthen endpoint performance, operational efficiency, automation, and the employee experience.
  • Contribute to projects and initiatives that modernize the Digital Workplace environment.
  • Partner with technical teams, cybersecurity groups, vendors, and business stakeholders to improve endpoint performance, lower operational risk, and enhance employee experience.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline, or an equivalent combination of education, technical training, certifications, and experience.
  • Approximately three or more years of experience in endpoint engineering, enterprise systems administration, digital workplace technology, desktop engineering, or a comparable technical role.
  • Experience with endpoint management, deployment workflows, application packaging, automation, scripting, or enterprise endpoint standards.
  • Working knowledge of Microsoft Intune.
  • Working knowledge of MECM/SCCM.
  • Working knowledge of Windows 11.
  • Working knowledge of Microsoft 365.
  • Working knowledge of Active Directory and Microsoft Entra ID.
  • Working knowledge of Group Policy.
  • Working knowledge of TCP/IP networking and endpoint connectivity troubleshooting.
  • Experience with endpoint deployment, software distribution, patch management, compliance programs, and endpoint lifecycle management.
  • Familiarity with PowerShell and an interest in continuing to develop automation skills.
  • Strong analytical, troubleshooting, documentation, communication, and collaboration abilities.
  • Preferred: Experience supporting macOS, mobile device management, endpoint virtualization, printing solutions, or executive support environments.
  • Preferred: Relevant certifications such as Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation, CompTIA A+, Network+, or Security+, Apple Certified Support Professional, or another applicable technology certification.
  • E-Verify work authorization verification through employee Form I-9.

Benefits

  • Equal Opportunity Employer committed to diversity and inclusion.
  • Hybrid work arrangement.
  • Participation in an on-call support rotation as needed.

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