LogoFresh Jobs Ahead
Cox Enterprises
Cox Enterprises
H1B Visa SponsorAutomotiveTelecommunicationsTransport
Cox Enterprises is a communications, media, and automotive services company founded in 1898. Its businesses include Cox Communications and Cox Automotive, which deliver connectivity, B2B technology solutions, and automotive services. The company focuses on building a more connected, mobile, and sustainable world, with work spanning telecommunications, automotive, and transport. Cox Enterprises highlights innovation, inclusion, sustainability, and social impact, and its large workforce supports opportunities across a broad range of business and technology functions.
LinkedIn
Company Jobs

Remote Billing Specialist - Cox Enterprises

Process invoices, payments, credits, and account adjustments for Cox Automotive while assisting customers by phone and email. Investigate billing discrepancies, maintain account records, and coordinate resolutions with internal teams.

USUnited StatesALAlabamaAKAlaskaAZArizonaCACaliforniaCOColoradoCTConnecticutFLFloridaIDIdahoILIllinoisIAIowaKSKansasKYKentuckyLALouisianaMEMaineMDMarylandMIMichiganMNMinnesotaMSMississippiMOMissouriMTMontanaNENebraskaNVNevadaNHNew HampshireNJNew JerseyNMNew MexicoNYNew YorkNCNorth CarolinaNDNorth DakotaOHOhioOKOklahomaOROregonPAPennsylvaniaRIRhode IslandSCSouth CarolinaSDSouth DakotaTNTennesseeTXTexasUTUtahVTVermontVAVirginiaWAWashingtonWVWest VirginiaWIWisconsinWYWyoming
$16 – $24 / hour
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredBilling Specialist
Oracle

Description

  • Serve as a first point of contact for inbound customer questions by phone and email
  • Coordinate with internal departments to assist customers and colleagues
  • Complete billing transactions, invoices, credits, and account adjustments accurately and on schedule
  • Create and maintain customer accounts in billing systems
  • Check and audit billing data for accuracy and completeness
  • Investigate and resolve billing discrepancies, payment problems, and customer questions
  • Apply payments and account adjustments accurately
  • Review billing reports to identify exceptions and emerging issues
  • Support collection activities and payment follow-up
  • Obtain information from internal teams to address billing concerns
  • Keep account records and related documentation accurate and current
  • Apply company billing procedures, policies, and regulatory requirements
  • Contribute to initiatives that improve billing accuracy and operational efficiency
  • Complete additional duties as assigned

Requirements

  • High school diploma or GED plus at least two years of billing experience, ideally in a customer-facing position
  • A degree or certification beyond a high school diploma or GED may substitute for some experience, with at least one year of relevant experience required
  • Able to explain issues clearly, record resolutions, and identify when escalation is necessary
  • Strong written and verbal communication abilities
  • Sound accounting, organization, detail-management, and time-management skills
  • Proficiency with Excel, Word, PowerPoint, Outlook, Oracle, and other business software
  • Customer or vendor support experience with a demonstrated record of effective service
  • Successful completion of a pre-employment drug screening
  • Current authorization to work in the United States without present or future employer sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available now or later.
  • benefits

Benefits

  • At least 6.67 hours of paid time off accrued each month
  • Seven paid holidays per calendar year
  • Bereavement leave
  • Paid time off for voting
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid leave options including sick leave, parental leave, flexible vacation or wellness days, and/or PTO
  • Reasonable accommodations for qualified applicants or employees with disabilities when requested

Related Jobs

Core BTS

Client Advocate Manager - Philadelphia Hybrid

Core BTS
501 – 1,000 Employees
H1B Visa SponsorConsultingHealthcareMarketing
USUnited StatesPAPennsylvania
$60,000 – $75,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredCustomer AdvocateCustomer Success
SFDC

Partner with Account Managers to co-sell technology solutions, build pipeline, and develop strategic customer and partner relationships. The role combines prospect research, sales coordination, account planning, and customer engagement.

Open
Autodesk

Autodesk Customer Advocate, Design & Manufacturing

Autodesk
Skilled Worker Visa SponsorConstructionConsultingManufacturing
USUnited StatesCACaliforniaCOColoradoMAMassachusettsMIMichigan
$95,000 – $169,400 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCustomer AdvocateCustomer Success

Improve the reliability of Autodesk’s design and manufacturing software by turning customer intelligence into product, engineering, and scalable support actions. Connect recurring customer issues with strategic decisions and measurable resolution.

Open
Graphic Packaging International, LLC

Customer Advocate II (Onsite) – Lancaster, Texas

Graphic Packaging International, LLC
eCommerceFood & BeverageManufacturing
USUnited StatesTXTexas
$52,600 – $65,700 / year
On-siteFull-timeJuniorMiddleEnglish RequiredCustomer AdvocateCustomer Success
ERP

Manage filter-frame customer accounts, orders, inventory, and service issues for Graphic Packaging International, a paperboard packaging manufacturer. Coordinate with sales, logistics, planning, and manufacturing teams to support reliable order fulfillment.

Open
Graphic Packaging International, LLC

Customer Advocate II - Kalamazoo, MI (Onsite)

Graphic Packaging International, LLC
eCommerceFood & BeverageManufacturing
USUnited StatesMIMichigan
$47,500 – $59,400 / year
On-siteFull-timeJuniorNo degree requiredEnglish RequiredCustomer AdvocateCustomer Success
ERP

Manage strategic customer accounts, order fulfillment, and logistics for Graphic Packaging International, a paperboard and paper-based packaging manufacturer. Coordinate with sales, planning, manufacturing, warehouse, and transportation teams to support reliable delivery and accurate invoicing.

Open
Graphic Packaging International, LLC

Customer Advocate II – Kalamazoo, Michigan (Onsite)

Graphic Packaging International, LLC
eCommerceFood & BeverageManufacturing
USUnited StatesMIMichigan
$47,500 – $59,400 / year
On-siteFull-timeJuniorNo degree requiredEnglish RequiredCustomer AdvocateCustomer Success
ERP

Manage strategic customer accounts and packaging supply-chain orders for Graphic Packaging International in an onsite Kalamazoo role. Coordinate sales, logistics, planning, manufacturing, and transportation teams to resolve service issues and support reliable order delivery.

Open
Motorola Solutions

Customer Success Advocate at Motorola Solutions — United States Remote

Motorola Solutions
H1B Visa SponsorConsultingHealthcareLogistics
USUnited StatesAZArizonaCACaliforniaCOColoradoILIllinoisIAIowaKSKansasMSMississippiMOMissouriNMNew MexicoOROregonTXTexasWAWashingtonWYWyoming
$78,000 – $85,000 / year
RemoteFull-timeJuniorEnglish RequiredCustomer AdvocateCustomer Success
CloudTableau

Help public-safety software customers adopt Motorola Solutions products and achieve measurable operational results. Manage customer health, workflows, renewals, and expansion opportunities across assigned accounts.

Open
Erie Insurance Group

Customer Advocate I - Erie Insurance Onsite

Erie Insurance Group
5,001 – 10,000 Employees
AutomotiveConsultingLogistics
USUnited StatesPAPennsylvania
$44,936 – $71,781 / year
On-siteFull-timeMiddleSeniorEnglish RequiredCustomer AdvocateCustomer Success

Handle 65–75 daily calls for Erie Insurance, assisting policyholders, agents, claimants, and employees with billing, policy, and service concerns. Provide customer support from the Millcreek office while resolving issues across the insurer’s property and casualty business.

Open