Cox Enterprises

H1B vizos rėmėjas Automobilių pramonė Telekomunikacijos Transportas

„Cox Enterprises“ – 1898 m. įkurta ryšių, žiniasklaidos ir automobilių paslaugų įmonė. Jos verslai apima „Cox Communications“ ir „Cox Automotive“, teikiančias ryšio paslaugas, B2B technologinius sprendimus ir automobilių sektoriaus paslaugas. Įmonė siekia kurti labiau susietą, mobilesnį ir tvaresnį pasaulį, o jos veikla apima telekomunikacijų, automobilių ir transporto sritis. „Cox Enterprises“ pabrėžia inovacijų, įtraukties, tvarumo ir socialinio poveikio svarbą, o didelė jos darbuotojų komanda suteikia galimybių įvairiose verslo ir technologijų funkcijose.

Darbai įmonėje

Remote Billing Specialist - Cox Enterprises

Process invoices, payments, credits, and account adjustments for Cox Automotive while assisting customers by phone and email. Investigate billing discrepancies, maintain account records, and coordinate resolutions with internal teams.

prieš 1 savaitę

16 $ – 24 $ / valanda

Nuotolinis Visas etatas Jaunesnysis specialistas Vidutinis lygis Diplomas nebūtinas Privaloma Kalba: anglų Sąskaitų išrašymo specialistas

Oracle

Aprašymas

Serve as a first point of contact for inbound customer questions by phone and email
Coordinate with internal departments to assist customers and colleagues
Complete billing transactions, invoices, credits, and account adjustments accurately and on schedule
Create and maintain customer accounts in billing systems
Check and audit billing data for accuracy and completeness
Investigate and resolve billing discrepancies, payment problems, and customer questions
Apply payments and account adjustments accurately
Review billing reports to identify exceptions and emerging issues
Support collection activities and payment follow-up
Obtain information from internal teams to address billing concerns
Keep account records and related documentation accurate and current
Apply company billing procedures, policies, and regulatory requirements
Contribute to initiatives that improve billing accuracy and operational efficiency
Complete additional duties as assigned

Reikalavimai

High school diploma or GED plus at least two years of billing experience, ideally in a customer-facing position
A degree or certification beyond a high school diploma or GED may substitute for some experience, with at least one year of relevant experience required
Able to explain issues clearly, record resolutions, and identify when escalation is necessary
Strong written and verbal communication abilities
Sound accounting, organization, detail-management, and time-management skills
Proficiency with Excel, Word, PowerPoint, Outlook, Oracle, and other business software
Customer or vendor support experience with a demonstrated record of effective service
Successful completion of a pre-employment drug screening
Current authorization to work in the United States without present or future employer sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available now or later.
benefits

Privalumai

At least 6.67 hours of paid time off accrued each month
Seven paid holidays per calendar year
Bereavement leave
Paid time off for voting
Jury duty leave
Volunteer time off
Military leave
Parental leave
Medical, dental, and vision insurance
401(k) retirement plan
Paid leave options including sick leave, parental leave, flexible vacation or wellness days, and/or PTO
Reasonable accommodations for qualified applicants or employees with disabilities when requested

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501 – 1 000 Darbuotojai

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Remote Billing Specialist - Cox Enterprises

Process invoices, payments, credits, and account adjustments for Cox Automotive while assisting customers by phone and email. Investigate billing discrepancies, maintain account records, and coordinate resolutions with internal teams.

Aprašymas

Reikalavimai

Privalumai

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