Vatica Health is a healthcare technology company serving health plans and providers with solutions for risk adjustment and quality of care. Its EMR-agnostic platform combines clinical expertise, technology, and on-site consultants to support accurate diagnosis coding, compliance, and more efficient provider workflows. By helping care teams deliver preventive services, conduct Annual Wellness Visits, and engage patients during routine visits, Vatica Health supports stronger quality programs, improved care delivery, and better wellness outcomes.
Provider Engagement Manager I
Manage provider practice relationships at Vatica Health, using performance data to strengthen program adoption, satisfaction, quality, and risk adjustment outcomes.
Description
- Manage relationships across an assigned portfolio of provider practices, including larger accounts and those with complex needs.
- Build trusted relationships with practice leaders, providers, and staff.
- Review provider participation, quality, and risk adjustment results.
- Share data-backed insights and recommendations in virtual and in-person meetings.
- Create and carry out engagement and performance improvement plans for each practice.
- Encourage adoption of program workflows and track agreed follow-up actions.
- Spot risks to participation, satisfaction, and retention early.
- Address routine concerns and escalate issues needing leadership or specialized support.
- Coordinate with Clinical Operations on record preparation and practice workflows.
- Work with Sales and Customer Success on transitions, account priorities, and provider needs.
- Coordinate cross-team responses to provider questions and concerns.
- Keep Salesforce and other relevant tools current with practice interactions, commitments, and progress.
- Educate providers about Vatica Health offerings and build familiarity with Cozeva quality capabilities as the business evolves.
Requirements
- Bachelor’s degree or an equivalent combination of education and relevant experience.
- At least three years of provider-facing account management, provider engagement, provider relations, or comparable experience.
- Experience supporting provider practices at a large health system or managing provider relationships.
- Working knowledge of value-based care, quality measures, risk adjustment, and Medicare programs, including HEDIS and Stars where relevant.
- Ability to independently manage a portfolio, build relationships across executive, clinical, and practice teams, and influence action without direct authority.
- Ability to analyze and present performance data, translate findings into practical recommendations, and communicate effectively in virtual and in-person settings.
- Ability to visit provider practices in the assigned territory.
- Willingness to travel up to 25%.
- Additional experience with multi-site practices, medical groups, health plans, accountable care organizations (ACOs), or other value-based care organizations.
- Experience with Salesforce or a comparable CRM, Excel, and data visualization tools such as Power BI.
Benefits
- Competitive salary based on experience and skills.
- Discretionary bonus potential, depending on the role.
- 401(k) plans.
- Opportunities for growth and advancement.
- Medical, dental, and vision insurance plans.
- Tax-free dependent care account.
- Life insurance and short-term and long-term disability coverage.
- PTO policy.
- Work-life balance-focused environment.
- Supportive teams.