Ventra Health is a healthcare revenue cycle management company serving hospitals, health systems, and physician practices across the United States. Its services cover medical billing, coding, claims management, denial prevention, payer contracting, collections, compliance audits, patient responsibility management, and payer strategy.
The company combines RCM expertise and enterprise client service with technology platforms including vCision for AI and automation and vSight for data and analytics. These tools support efforts to improve reimbursement, reduce claim denials, accelerate collections, and provide clearer insight into revenue cycle performance. Ventra Health operates at the intersection of healthcare services, SaaS, and B2B technology, serving thousands of providers and facilities nationwide.
People Services Partner at Ventra Health
Support HR operations at Ventra Health, a physician revenue cycle business. Handle onboarding, employee concerns, compliance, training, records, and offboarding.
Description
- Respond to employee questions and direct tickets to the right People Partner or department.
- Provide accurate, timely answers through the People ticketing system.
- Coordinate onboarding and orientation for new employees.
- Manage and review onboarding surveys.
- Serve as a contact for employee concerns.
- Help resolve workplace issues in line with company policy and labor laws.
- Support activities that encourage employee engagement and a positive workplace.
- Follow Philippine labor laws, company policies, and internal procedures.
- Maintain accurate, complete employee records.
- Support audits, required government filings, and training compliance.
- Assist with performance reviews and improvement plans.
- Coordinate training and monitor participation.
- Help identify employee training needs.
- Draft, revise, and uphold People policies and guidelines.
- Coordinate employee clearance, exit interviews, and company asset returns.
- Ensure system access is deactivated promptly.
- Prepare reports and documents, plan events, and provide other administrative support.
- Run employee recognition programs, including VIP and VV awards.
Requirements
- An associate degree in human resources, business administration, or a related field is preferred.
- At least two years of experience in HR administration or a related role is preferred.
- Excellent written and verbal communication skills.
- Strong interpersonal skills, sound judgment, and professionalism.
- Knowledge of Philippine labor laws and HR best practices.
- Discretion when handling confidential information.
- Strong organizational and time management abilities.
- Proficiency with Microsoft Office and HR systems.
- Availability for night shifts and required attendance.
- Ability to occasionally lift up to 15–20 pounds.
Benefits
- Performance-based incentive plan.
- Referral bonus.
- Discretionary incentive bonus.
- Reasonable accommodations for qualified people with disabilities.