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Gea Internacional is a technology-driven service company focused on omnichannel contact center operations and coordinated service management. It supports enterprises in financial services, insurance, retail, and telecommunications through digital platforms and intelligent workflows, including AI-powered chatbots and automated provider coordination. Its teams work to improve response times, monitor service quality, and design tailored programs that strengthen customer experiences and create value for business partners. The company’s work spans consulting, logistics, and SaaS, with hiring relevant to professionals interested in customer operations, service technology, process coordination, and enterprise solutions.
Part-Time Customer Service Advisor – Remote in Peru
Work remotely as a customer service advisor for GEA, handling customer questions, resolving issues and recommending plan improvements. Part-time morning shifts include paid training.
Description
- Answer customer calls and handle inquiries.
- Resolve user questions with prompt, effective solutions and alternatives.
- Recommend plan upgrades that benefit customers.
- Work remotely as a customer service advisor in a contact center.
Requirements
- Secondary education studies.
- No professional experience is required.
- A positive attitude, commitment and eagerness to grow in the contact center field.
- Availability to work Monday through Sunday, with a rotating weekly day off.
- Availability for one of these shifts: 7:00 a.m.–11:00 a.m., 8:00 a.m.–12:00 p.m. or 9:00 a.m.–1:00 p.m.
- Availability to work remotely.
Benefits
- Paid training: S/ 360 (S/ 30 per day for 12 days).
- On-time payments at the end of each month.
- Career development and opportunities for promotion in the short term.
- Awards, contests and incentives for meeting targets.
- Corporate discounts and partnerships, including education and entertainment.
- Health campaigns and free psychological support.
- Productivity bonus of up to S/ 480 (S/ 300 variable pay plus S/ 180 for offers).
- Additional bonuses of up to S/ 550.
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