Gea Internacional
Gea Internacional
1001 – 5000 Zaposleni
LogistikaSaaSSvetovanje
Gea Internacional je tehnološko usmerjeno podjetje za storitve, osredotočeno na večkanalno delovanje kontaktnih centrov in usklajeno upravljanje storitev. Podjetjem na področju finančnih storitev, zavarovalništva, maloprodaje in telekomunikacij pomaga z digitalnimi platformami in inteligentnimi delovnimi tokovi, vključno s klepetalnimi roboti, ki jih poganja umetna inteligenca, ter avtomatiziranim usklajevanjem ponudnikov. Njene ekipe si prizadevajo izboljšati odzivni čas, spremljati kakovost storitev in oblikovati prilagojene programe, ki krepijo uporabniško izkušnjo ter ustvarjajo vrednost za poslovne partnerje. Dejavnost podjetja obsega svetovanje, logistiko in SaaS, zaposlovanje pa je pomembno za strokovnjake, ki jih zanimajo operacije za stranke, storitvene tehnologije, usklajevanje procesov in poslovne rešitve.

Part-Time Customer Service Advisor – Remote in Peru

Work remotely as a customer service advisor for GEA, handling customer questions, resolving issues and recommending plan improvements. Part-time morning shifts include paid training.

Opis

  • Answer customer calls and handle inquiries.
  • Resolve user questions with prompt, effective solutions and alternatives.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor in a contact center.

Zahteve

  • Secondary education studies.
  • No professional experience is required.
  • A positive attitude, commitment and eagerness to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of these shifts: 7:00 a.m.–11:00 a.m., 8:00 a.m.–12:00 p.m. or 9:00 a.m.–1:00 p.m.
  • Availability to work remotely.

Ugodnosti

  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests and incentives for meeting targets.
  • Corporate discounts and partnerships, including education and entertainment.
  • Health campaigns and free psychological support.
  • Productivity bonus of up to S/ 480 (S/ 300 variable pay plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.

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