Gea Internacional
Gea Internacional
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSaaS
Gea Internacional yra technologijomis grindžiama paslaugų įmonė, daugiausia dėmesio skirianti daugiakanalio kontaktų centro veiklai ir koordinuotam paslaugų valdymui. Ji padeda finansinių paslaugų, draudimo, mažmeninės prekybos ir telekomunikacijų įmonėms, naudodama skaitmenines platformas ir išmaniuosius darbo procesus, įskaitant dirbtiniu intelektu pagrįstus pokalbių robotus ir automatizuotą paslaugų teikėjų koordinavimą. Įmonės komandos siekia sutrumpinti atsako laiką, stebėti paslaugų kokybę ir kurti pritaikytas programas, kurios gerina klientų patirtį ir kuria vertę verslo partneriams. Įmonės veikla apima konsultavimą, logistiką ir SaaS sprendimus, o įdarbinimo galimybės aktualios specialistams, besidomintiems klientų aptarnavimo veikla, paslaugų technologijomis, procesų koordinavimu ir verslo sprendimais.

Part-Time Customer Service Advisor – Remote in Peru

Work remotely as a customer service advisor for GEA, handling customer questions, resolving issues and recommending plan improvements. Part-time morning shifts include paid training.

Aprašymas

  • Answer customer calls and handle inquiries.
  • Resolve user questions with prompt, effective solutions and alternatives.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor in a contact center.

Reikalavimai

  • Secondary education studies.
  • No professional experience is required.
  • A positive attitude, commitment and eagerness to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of these shifts: 7:00 a.m.–11:00 a.m., 8:00 a.m.–12:00 p.m. or 9:00 a.m.–1:00 p.m.
  • Availability to work remotely.

Privalumai

  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests and incentives for meeting targets.
  • Corporate discounts and partnerships, including education and entertainment.
  • Health campaigns and free psychological support.
  • Productivity bonus of up to S/ 480 (S/ 300 variable pay plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.

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