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OpenLoop
OpenLoop
201 – 500 Employees
ConsultingLegalLogistics
OpenLoop is a telehealth technology and managed services company that helps organizations build and operate virtual care programs under their own brands. Its platform supports core workflows such as scheduling, booking, payments, and EHR and API integrations, while its operational services extend across clinician staffing, credentialing, payer coverage, revenue cycle management, regulatory support, and patient assistance. OpenLoop works with health plans, hospitals and health systems, retailers, employers, and digital health companies, combining AI-enabled operations with a nationwide clinician network and coverage that includes Medicare and Medicaid. Its hiring context spans the teams needed to develop, deliver, and support scalable virtual healthcare services.
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Lead Project Manager, Workplace Operations (Remote - United States)

Lead workplace design and construction programs for OpenLoop across U.S. locations. Oversee budgets, vendors, permitting, stakeholder coordination, and operational readiness from planning through turnover.

USUnited StatesRemoteFull-timeSeniorEnglish RequiredProject Manager
PMP

Description

  • Direct workplace design and construction projects from initial programming and design-team selection through documentation, bidding, construction, closeout, and warranty support.
  • Guide design reviews, confirm operational requirements, assess submittals, RFIs, and change orders, and perform site quality checks.
  • Plan the sequence of design, construction, and activation activities across multiple locations.
  • Coordinate portfolio-wide vendors, long-lead materials, and interdependent workstreams.
  • Drive standardization and bulk-purchasing opportunities while escalating schedule conflicts with proposed resolutions.
  • Monitor budgets, actual costs, commitments, expenditures, contingencies, and completion forecasts.
  • Analyze variances, pursue cost efficiencies, administer changes, and contribute to annual capital planning.
  • Manage competitive procurement for design services, construction, FF&E, and specialty trades.
  • Assess total cost of ownership and collaborate with contract administration on agreements, scopes, insurance certificates, and Zip/Ramp purchase requests.
  • Act as OpenLoop’s owner representative for clients, landlords, property managers, brokers, designers, and contractors.
  • Facilitate project meetings, communicate progress and risks, and maintain decisions and commitments in project management software.
  • Oversee permitting, code interpretation, jurisdictional requirements, and inspections across locations.
  • Work with Legal, Compliance, and Credentialing on facility licensing, registration, and inspection preparation.
  • Coordinate FF&E, IT and security deployments, signage, utilities, occupancy, and relocations.
  • Partner with IT, Security, People Ops, Legal, and Finance to deliver ready-to-use facilities with complete turnover records.
  • Create SOPs, design standards, templates, checklists, and intake processes in Confluence.
  • Use lessons learned to reduce manual effort and support related cross-functional initiatives and reporting.
  • Complete other assigned responsibilities.

Requirements

  • Bachelor’s degree in construction management, civil engineering, or a related discipline, or equivalent practical experience.
  • At least five years of experience managing design and construction projects.
  • Record of delivering multiple concurrent projects across locations while representing an owner or client with external stakeholders.
  • Ability to interpret construction documents, bids, and change orders and convert them into clear scope, cost, and risk evaluations.
  • Strong command of project finances, including budgets, contingencies, and change-order assessment.
  • Advanced proficiency with Excel or Google Sheets.
  • Practical experience creating and managing project plans in Monday, Jira, or a comparable platform.
  • Working knowledge of permitting, building codes, and inspections across multiple jurisdictions.
  • Concise communication, excellent organization, close attention to detail, and the ability to lead meetings and enforce accountability without direct authority.
  • Capacity to work independently in a fast-moving, multi-site environment with changing priorities.
  • Proficiency with Microsoft Office, Google Workspace, and virtual meeting tools.
  • Willingness to travel approximately 25–50%.
  • Preferred background includes healthcare, pharmacy, laboratory, or industrial build-outs; PMP, CCM, or comparable certification; and familiarity with Bluebeam, AutoCAD or Revit viewers, Procore, Zip, Ramp, or Confluence.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Flexible paid time off.
  • 401(k) plan with company matching.
  • Life insurance.
  • Pet insurance.
  • Approximately 25–50% travel for active design and construction work, site walks, inspections, and turnover.

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