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Jones Lang LaSalle Americas, Inc.
Jones Lang LaSalle Americas, Inc.
B2BConsultingReal Estate
Jones Lang LaSalle Americas, Inc. provides commercial real estate services to corporations and investors worldwide. Its work spans real estate strategy and operations, with a focus on helping clients manage costs, improve workplace and portfolio productivity, and advance sustainability goals. The company operates at the intersection of real estate, business consulting, and B2B services.
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Facility Executive, Soft Services – JLL (Onsite, Bengaluru)

Manage soft-services delivery across JLL commercial facilities in Bengaluru, including housekeeping, helpdesk, mailroom, visitor services, and safety operations. Maintain client service standards through team coordination, reporting, audits, and issue resolution.

INIndiaOn-siteFull-timeJuniorMiddleEnglish RequiredExecutive

Description

  • Direct daily facilities operations and related administrative activities
  • Manage facility service requirements in line with JLL delivery standards
  • Produce soft-services facilities management reports
  • Monitor helpdesk requests and resolve escalated matters
  • Coordinate conferences, meetings, and VIP visits
  • Manage mailroom, visitor management, and front-office services
  • Check housekeeping quality, attendance, staffing deployment, and presentation
  • Set housekeeping priorities and respond to service complaints
  • Oversee indoor plants, pantry equipment, and reprographic equipment
  • Report incidents and operating concerns to the Facilities Manager
  • Complete facility inspections and implement corrective measures
  • Prepare weekly housekeeping rosters and brief the team
  • Coordinate facilities supplies and confirm their timely availability
  • Apply JLL reporting requirements and standard facilities processes
  • Support vendor compliance audits and maintain related documentation
  • Take part in emergency evacuation, crisis management, and business continuity activities
  • Track health and safety concerns
  • Monitor facilities budgets, supplies, and vendor invoice compliance
  • Improve service delivery, performance metrics, and service-level agreement results
  • Carry out routine service audits
  • Prepare stock reports, meeting minutes, and monthly client management reports

Requirements

  • A degree in any discipline
  • At least 2 years of professional experience
  • Availability for rotational shifts
  • Ability to work six days per week
  • Strong understanding of property operations
  • A degree in business, hotel management, or building management
  • Three to five years of facilities management experience
  • Working knowledge of occupational safety
  • Client-focused approach to operations
  • Demonstrated team management experience
  • Ability to implement improvement plans
  • Excellent communication and reporting skills

Benefits

  • Equal opportunity employer
  • Reasonable accommodations are available for individuals with disabilities

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