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Collette
Collette
501 – 1,000 Employees
HospitalityLogisticsTravel
Collette is a travel company specializing in guided tours across all seven continents. Its portfolio includes small-group journeys and culturally immersive experiences designed to help travelers explore well-known destinations while engaging with local communities. With more than a century of experience, Collette organizes the details of each trip so travelers can concentrate on discovering new places.
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Collette Outbound Sales Agent - Remote, United States

Generate tour bookings and build customer loyalty for Collette from a remote United States sales role. Manage leads, consultations, follow-ups, customer needs, and reservation bookings.

USUnited States
$20 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredSales

Description

  • Engage prospective customers from website, social media, partnership, and other generated leads
  • Guide customers toward tour bookings by following the established sales call flow
  • Address customer needs through a consultative sales approach
  • Build and maintain customer records with complete contact details and email information
  • Execute prompt and consistent customer follow-up
  • Send accurate guest information through email and direct mail
  • Identify customer needs and recommend suitable service solutions
  • Achieve or surpass sales targets set by management and the sales team
  • Enter customer bookings accurately into the reservation system
  • Make outbound calls to develop relationships and schedule follow-up appointments with decision-makers
  • Coordinate with managers and colleagues on lead rotations, closing methods, policy changes, product updates, and other key information
  • Continue developing product knowledge to improve customer call support
  • Undertake additional duties as assigned

Requirements

  • Prior experience in outbound calling or sales
  • Highly developed active listening abilities
  • Bachelor’s degree preferred
  • Energetic and personable approach
  • Strong problem-solving capability
  • Professional spoken and written communication
  • Effective organization and time management
  • Experience putting sales strategies into practice
  • Strong presentation and closing abilities
  • Self-directed, with the drive to meet or exceed goals independently
  • Able to collaborate effectively across teams
  • Curious mindset with a commitment to ongoing learning
  • Actively investigate and apply AI and emerging technologies to improve processes and efficiency

Benefits

  • Medical, dental, and vision insurance coverage
  • Peloton One membership
  • Generous paid time off
  • Paid holidays
  • Paid birthday leave
  • Paid volunteer hours
  • 401(k) plan with company match
  • Paid parental leave
  • Paid bereavement leave
  • Employee Assistance Program
  • Tuition reimbursement
  • Exclusive travel discounts and incentives
  • Quarterly commission

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