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Neko Health
Neko Health
501 – 1,000 Employees
B2CHealthcareWellness
Neko Health is a consumer-focused preventive healthcare company combining physical health centres, rapid diagnostic scanning, and doctor-led reviews. Its annual assessments capture detailed information on areas such as body composition, vascular health, heart rhythm, diabetes risk factors, and skin health, giving customers results they can use to identify potential issues early and track changes over time. Neko Health also uses collected health data for benchmarking and research, with operations in the UK and Sweden and expansion plans for New York City.
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Candidate Experience Partner

Manage interview coordination and recruiting operations for Neko Health’s preventative healthcare technology teams. Improve candidate journeys through scheduling, analytics, process design, and automation.

USUnited StatesNYNew York
$136,000 – $160,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAffiliate ManagerAffiliate Marketing

Description

  • Lead one hiring area from start to finish.
  • Coordinate interviews for active roles within agreed service levels.
  • Spot scheduling delays and risks early to prevent conflicts.
  • Create a positive experience for candidates and interviewers, both remotely and in person.
  • Monitor candidate experience against agreed KPIs and address points of friction.
  • Handle complex escalations independently and introduce fixes to prevent repeat issues.
  • Maintain processes and guidance for virtual and in-person interviews.
  • Brief interviewers and make expectations clear.
  • Set up jobs, interview plans, and forms in Ashby using the hiring framework.
  • Analyze candidate experience data, surveys, funnel metrics, and feedback to identify patterns and guide improvements.
  • Create and maintain automations that cut manual scheduling work.
  • Provide recruiters and interviewers with guidance, tools, and automation.

Requirements

  • At least four years of hands-on recruiting coordination or recruiting operations experience, including independently managing schedules involving multiple participants.
  • Experience using AI and automation tools to improve workflows, with sound judgment about when to trust outputs and when to verify them.
  • Experience managing complex stakeholders and responding to last-minute changes.
  • Ability to prioritize several active roles and handle escalations within a defined scope.
  • Working knowledge of structured hiring, compliance, and candidate data privacy, applied accurately across different situations.
  • Warm, clear written communication and a professional in-person manner when representing Neko to candidates.
  • Availability to work from the office three days per week and attend hiring events as needed.
  • Legal authorization to work in the country where the role is based.
  • Ability to work from an office three days per week.
  • Comfort attending hiring events and in-person interview days when needed.

Benefits

  • Equity.
  • Hybrid work arrangement.
  • Opportunity to attend hiring events and in-person interview days.
  • With consent, Neko may retain the application for two years to contact the applicant about similar job opportunities.