Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
Bank of America Bilingual Spanish Relationship Banker – Brandon, FL (Onsite)
Serve Bank of America clients in the Brandon, Sun City Center, and Riverview market through self-service banking support, cash transactions, and tailored financial solutions.
Description
- Welcome clients in the lobby and explain self-service banking options
- Support mobile banking, online banking, and ATM transactions
- Handle cash transactions accurately and efficiently
- Discuss clients’ financial goals and life priorities
- Match clients with solutions aligned with their financial needs
- Promote the bank’s risk culture and operational excellence
- Develop client relationships and address their financial needs
- Comply with established procedures, guidelines, laws, and regulations
- Coordinate with small business, lending, and investment specialists
- Manage financial center traffic, appointments, and outbound calls
- Deliver a strong client experience
- Oversee cash-handling responsibilities
Requirements
- Bilingual Spanish proficiency is required
- High school diploma, GED, secondary school qualification, or equivalent
- Availability to work weekends and/or extended hours
- Ability to work at any financial center within a reasonable distance as scheduled
- Enthusiastic, driven self-starter with a strong work ethic and results focus
- Effective collaboration and relationship-building abilities
- Strong communication and client-engagement skills
- Ability to learn and adapt to new information and technology platforms
- Ability to teach clients how to use ATM, online banking, and mobile banking services
- Strong critical-thinking and problem-solving abilities
- Efficient time and capacity-management skills
- Financial-services experience and knowledge of financial products and solutions preferred
- At least one year of successful sales experience in a salary-plus-incentive setting preferred
- At least six months of cash-handling experience preferred
- Bachelor’s degree or business-related associate degree preferred
Benefits
- Affordable, competitive, and flexible benefits
- Resources supporting physical, emotional, and financial wellness
- Opportunities for learning, growth, and career development
- In-office work culture with flexibility specific to the role