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Dial Senior Living
Dial Senior Living
1,001 – 5,000 Employees
B2CHealthcareReal Estate
Dial Senior Living operates retirement and senior living communities across several Midwestern states, serving older adults through independent living, assisted living, and memory care. Its work combines residential care with resident engagement through LifeLoop, family resources, and community initiatives such as Dial 4 Seniors. The organization focuses on supporting residents’ quality of life, safety, and day-to-day wellbeing while providing career opportunities for people interested in senior living and healthcare services.
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Assistant Executive Director, Senior Living

Support the Executive Director in running a senior living community, with responsibilities across operations, resident services, finances, compliance, and staff leadership. Help maintain community quality and performance through daily oversight and strategic support.

USUnited StatesILIllinois
$75,000 – $85,000 / year
On-siteFull-timeLeadEnglish RequiredExecutive Assistant

Description

  • Support the Executive Director with oversight and management of community operations.
  • Contribute to the community’s strategic direction and daily operations.
  • Manage senior-level administrative work across finance, payroll, human resources, and resident and team satisfaction.
  • Promote a workplace culture grounded in the company’s mission, vision, and values.
  • Put new regulations and procedures into practice in line with federal, state, and company standards.
  • Oversee financial records, including petty cash, receivables, payables, spend-downs, and related documents.
  • Prepare reports and compile data, delivering requested materials accurately and on schedule.
  • Meet with the Executive Director regularly to share updates on the property, operations, finances, staff, and residents.
  • Record resident and staff concerns and monitor their resolution.
  • Help prepare the annual budget and develop strategies to improve financial performance.
  • Collect rent and service fees and ensure they are deposited at the bank.
  • Respond to emergencies and take part in a rotating on-call schedule.
  • Communicate with residents, families, staff, and the home office.
  • Coordinate admissions, move-ins, and move-outs.
  • Represent the community locally and maintain professional contacts in the area.
  • Assist the Senior Living Advisor with sales, tours, and follow-up on inquiries.
  • Travel to required company meetings.
  • Oversee hiring, onboarding and training, retention, and performance management.
  • Process payroll corrections and maintain tracking forms and related documentation.
  • Advise on or recommend disciplinary action and dismissals.
  • Maintain personnel files and reports.
  • Report and document workplace injuries involving team members.
  • Create and coordinate staff development and recognition programs.

Requirements

  • Degree in business, healthcare administration, or a related field.
  • Two to five years of management and supervisory experience.
  • Proven ability in operations management, team leadership, and financial oversight.
  • Strong communication, interpersonal, and problem-solving skills in a fast-paced setting.
  • Knowledge of regulations governing senior living communities.
  • Understanding of employment and labor laws, including the Family and Medical Leave Act, minimum wage rules, Equal Employment Opportunity (EEO), ADA, Fair Housing, and workers’ compensation.
  • Intermediate or advanced proficiency with the company’s computer programs, or the willingness and ability to learn them.
  • Ability to travel occasionally for meetings or continuing education.
  • Prior senior living experience is preferred.
  • Willingness to learn and help others is preferred.
  • Enjoyment of working with older adults is preferred.

Benefits

  • Opportunity to serve and learn from knowledgeable seniors.
  • Travel as needed for required company meetings.
  • Continuing education opportunities.

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