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Hempel A/S समुद्री, ऊर्जा और बुनियादी ढाँचे, नौकायन तथा भवन निर्माण से जुड़े अनुप्रयोगों के लिए सुरक्षात्मक और सजावटी कोटिंग प्रणालियाँ विकसित करती है। इसका कार्य कोटिंग्स, तकनीकी विशेषज्ञता, परियोजना सहयोग और MyHempel डिजिटल प्लेटफ़ॉर्म को एक साथ जोड़ता है, जिससे ग्राहकों को किसी परिसंपत्ति के पूरे जीवनचक्र के दौरान उत्पाद चुनने, ऑर्डर करने और उनका प्रबंधन करने में सहायता मिलती है। 80 से अधिक देशों में ग्राहकों की सेवा करने वाली वैश्विक टीम के साथ Hempel नवाचार, टिकाऊ सुरक्षा और अपने समाधानों के पर्यावरणीय प्रभाव को कम करने पर ध्यान केंद्रित करती है।
Unified Communications Engineer – Microsoft Teams Voice, Onsite in Spain
Manage Microsoft Teams Phone, enterprise telephony infrastructure, and global voice deployments. Support reliable communications and service improvements across Hempel’s chemicals business.
विवरण
- Manage and continuously improve enterprise voice and telephony services
- Own and enhance the Microsoft Teams Phone platform
- Deliver country rollouts, migrations, platform upgrades, and service transition activities
- Optimize PSTN connectivity, SIP trunks, Direct Routing, Operator Connect, and SBC environments
- Coordinate with telecom providers on numbering, migrations, and international voice services
- Resolve complex telephony issues and provide expert escalation for critical incidents
- Promote governance, compliance, and established voice-service best practices
- Maintain documentation and provide technical guidance and knowledge sharing to IT teams
- Work with infrastructure, workplace, network, service desk, security, legal, privacy, procurement, and global teams
- Report to the Head of Cloud and Infrastructure
आवश्यकताएँ
- Demonstrated experience in enterprise voice, unified communications, telecommunications, and cloud infrastructure
- A strong record of delivering and supporting business-critical communications services
- Hands-on experience with Microsoft Teams Phone in complex enterprise environments
- Experience designing, implementing, and optimizing modern voice solutions
- Knowledge of Direct Routing, Operator Connect, PSTN connectivity, SBCs, dial plans, voice routing, call queues, auto attendants, and emergency calling
- Experience managing carriers, number provisioning, international porting, service migrations, and supplier relationships across multiple countries
- Awareness of regional voice regulations, compliance obligations, and operational requirements
- Experience with Genesys or NICE is an advantage
- Understanding of TCP/IP, DNS, DHCP, routing and switching, QoS, firewalls, NAT, VoIP protocols, and network troubleshooting
- Ability to work independently and maintain a high level of accountability
- Ability to advise senior stakeholders and influence strategic decisions
- Fluency in English
- Additional European language skills are an advantage
- CV and application letter submitted in English
लाभ
- Development opportunities within a growing global company
- Inclusive, transparent, and supportive workplace culture
- A working environment built on trust, respect, and mutual support
- The opportunity to contribute to Hempel’s global impact
- A culture that welcomes and expects employee ideas, input, and initiative