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Xcel Energy
Xcel Energy
H1B वीज़ा प्रायोजकऊर्जाखुदरासार्वजनिक उपयोगिताएँ
Xcel Energy एक ऊर्जा और यूटिलिटी कंपनी है, जो विश्वसनीय और किफायती स्वच्छ ऊर्जा की ओर संक्रमण में सहायता करने के लिए समुदायों, ग्राहकों और कारोबारी भागीदारों के साथ काम करती है। ग्राहकों पर केंद्रित इसकी सेवाओं में बिलिंग संबंधी संसाधन, ऊर्जा उपयोग पर नज़र रखने के साधन और सुरक्षा संबंधी जानकारी शामिल हैं। कंपनी में करियर ऊर्जा, यूटिलिटी और संबंधित खुदरा संचालन के विभिन्न क्षेत्रों में उपलब्ध हैं।
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कंपनी की नौकरियाँ

Senior Business Functional Consultant, Customer Data Analytics

Advise Xcel Energy teams on customer data and reporting across utility business processes. Validate metrics, reports, and data products to support governed, self-service analytics.

USसंयुक्त राज्यCOकोलोराडोMNमिनेसोटाTXटेक्सासWIविस्कॉन्सिन
$84,900 – $1,20,567 / वर्ष
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विवरण

  • Advise Customer business teams through advanced analysis of customer, billing, finance, and usage data across business processes.
  • Lead analysis to rationalize legacy customer reports, assessing their usage, audiences, and business criticality.
  • Define and validate KPIs and metric logic with business owners, and document definitions for governance approval.
  • Check rebuilt reports and data products against legacy outputs and approved definitions before business acceptance.
  • Investigate, explain, and resolve data or reporting variances.
  • Co-lead functional business testing of reports during integrated test cycles and mock conversions.
  • Work with the training team to develop guidance for report users.
  • Answer ad hoc analytical questions across Customer business areas and promote consistent use of customer metrics.
  • Refer data quality issues found during analysis to the Data Quality Lead and data stewards.
  • Set functional performance measures, reporting needs, and post-launch success criteria for customer data products.
  • Evaluate upstream and downstream effects of changes to metrics and data.
  • Coordinate readiness activities to support adoption of trusted customer data.
  • Partner with the Customer Data Product Owner across business and IT teams.
  • After launch, continue building customer analytics capabilities toward a data product-based, self-service environment.

आवश्यकताएँ

  • Bachelor’s degree in business or a related field, or an equivalent combination of training and relevant experience.
  • Strong knowledge of utility processes and performance drivers.
  • Excellent communication, critical thinking, and problem-solving skills.
  • At least five years of experience in operations, business process improvement, or service delivery.
  • Experience with utility customer, billing, usage, or call center data.
  • Experience validating reports or data during a system conversion.
  • Exposure to SAP S/4HANA or SAP Analytics Cloud.
  • Experience with Oracle SQL.
  • Experience documenting business glossary terms or metric definitions.
  • Existing working relationships with Xcel Energy Customer Care, Billing, or Credit & Collections teams.

लाभ

  • Annual incentive program.
  • Medical and pharmacy plan.
  • Dental coverage.
  • Vision coverage.
  • Life insurance.
  • Dependent care flexible spending account.
  • Health care flexible spending account.
  • Health Savings Account (HSA) for those enrolled in an eligible health plan.
  • Limited-purpose flexible spending account for those enrolled in an eligible health plan and HSA.
  • Transportation reimbursement account.
  • Short-term disability coverage.
  • Long-term disability coverage.
  • Employee Assistance Program (EAP).
  • Fitness center reimbursement for those enrolled in an eligible health plan.
  • Tuition reimbursement.
  • Transit programs.
  • Employee recognition program.
  • Pension.
  • 401(k) plan.
  • Paid time off (PTO).
  • Paid holidays.
  • Volunteer paid time off (VPTO).
  • Parental leave.
  • Hybrid work model designed to support collaboration and flexibility.
  • Opportunities to develop and broaden skills.
  • Rewards, recognition, and support.

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