Aspirus Health
Aspirus Health
Aspirus Health एक स्वास्थ्य सेवा संगठन है, जो अस्पतालों, क्लीनिकों और चिकित्सा कार्यक्रमों के व्यापक नेटवर्क के माध्यम से मिनेसोटा और उत्तरी विस्कॉन्सिन के समुदायों की सेवा करता है। इसकी सेवाओं में व्यवहारिक स्वास्थ्य, कैंसर देखभाल, आपातकालीन चिकित्सा, सर्जरी और रोगी-केंद्रित अन्य विशेषज्ञताएँ शामिल हैं। यह संगठन रोगी सुरक्षा, गुणवत्ता मानकों और स्वास्थ्य सेवा तक पहुँच पर जोर देता है, साथ ही Aspirus Scholars Program जैसी सामुदायिक पहलों का समर्थन भी करता है। Aspirus Health व्यावहारिक स्वास्थ्य-योजना संसाधन भी उपलब्ध कराता है और स्थिरता तथा सामाजिक जिम्मेदारी पर ध्यान बनाए रखता है।

Hybrid Communication Center Representative – Madison

Provide paging, messaging, scheduling, and appointment support for UW Health in a part-time role. Deliver customer service and respond to urgent calls in a hybrid position based in Madison, Wisconsin.

विवरण

  • Coordinate paging, messaging, scheduling, and appointment services for UW Health.
  • Assist UW Health staff, physicians, and patients with their service needs.
  • Confirm or cancel appointments for designated clinics during nights, weekends, and holidays.
  • Manage calls such as connecting callers to inpatient rooms, alerting an on-call physician to an organ offer, and carrying out emergency plans.
  • Operate computer workstations, call center phone systems, and specialized software for call handling, message taking, appointment scheduling, and radio paging.

आवश्यकताएँ

  • An associate degree in healthcare, information technology, business, or a related field is required; two years of relevant experience may substitute for the degree.
  • Experience in a large automated call center and familiarity with at least one call processing software system are preferred.
  • One year of experience in a medical, call center, or customer service setting is preferred.
  • Able to work 60% FTE, three first-shift days each week, from 6:45 a.m. to 3:15 p.m.
  • Able to work every third weekend.
  • Able to work onsite at least one to two times weekly at 610 N Whitney Way, Madison, Wisconsin; onsite needs may vary with coverage and operational demands.

लाभ

  • Benefits include health and dental insurance, paid time off, retirement plans, two weeks of paid parental leave, and adoption assistance.
  • Part-time employees at 60% FTE or higher receive full-time benefits.
  • Schedule and shift options provide flexibility and support work-life balance.
  • UW Health's Employee Wellbeing Department offers resources for emotional, financial, and physical well-being.
  • Eligible employees can receive tuition assistance for coursework related to career advancement.
  • Employees may earn a referral bonus by referring friends, former colleagues, or others to posted openings.

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