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Aspirus Health
Aspirus Health
Veselības apdrošināšanaVeselības aprūpe
Aspirus Health ir veselības aprūpes organizācija, kas apkalpo Minesotas un Viskonsinas ziemeļu kopienas, izmantojot slimnīcas, klīnikas un plašu medicīnas programmu tīklu. Tās pakalpojumi ietver uzvedības veselības aprūpi, vēža ārstēšanu, neatliekamo medicīnu, ķirurģiju un citas uz pacientu orientētas specializācijas. Organizācija uzsver pacientu drošību, kvalitātes standartus un aprūpes pieejamību, kā arī atbalsta kopienu iniciatīvas, piemēram, Aspirus Scholars programmu. Turklāt Aspirus Health nodrošina praktiskus veselības plānošanas resursus un pievērš uzmanību ilgtspējai un sociālajai atbildībai.
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Vakances uzņēmumā

Hybrid Communication Center Representative – Madison

Provide paging, messaging, scheduling, and appointment support for UW Health in a part-time role. Deliver customer service and respond to urgent calls in a hybrid position based in Madison, Wisconsin.

USAmerikas Savienotās ValstisWIViskonsinaHibrīdiNepilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuKomunikācija

Apraksts

  • Coordinate paging, messaging, scheduling, and appointment services for UW Health.
  • Assist UW Health staff, physicians, and patients with their service needs.
  • Confirm or cancel appointments for designated clinics during nights, weekends, and holidays.
  • Manage calls such as connecting callers to inpatient rooms, alerting an on-call physician to an organ offer, and carrying out emergency plans.
  • Operate computer workstations, call center phone systems, and specialized software for call handling, message taking, appointment scheduling, and radio paging.

Prasības

  • An associate degree in healthcare, information technology, business, or a related field is required; two years of relevant experience may substitute for the degree.
  • Experience in a large automated call center and familiarity with at least one call processing software system are preferred.
  • One year of experience in a medical, call center, or customer service setting is preferred.
  • Able to work 60% FTE, three first-shift days each week, from 6:45 a.m. to 3:15 p.m.
  • Able to work every third weekend.
  • Able to work onsite at least one to two times weekly at 610 N Whitney Way, Madison, Wisconsin; onsite needs may vary with coverage and operational demands.

Priekšrocības

  • Benefits include health and dental insurance, paid time off, retirement plans, two weeks of paid parental leave, and adoption assistance.
  • Part-time employees at 60% FTE or higher receive full-time benefits.
  • Schedule and shift options provide flexibility and support work-life balance.
  • UW Health's Employee Wellbeing Department offers resources for emotional, financial, and physical well-being.
  • Eligible employees can receive tuition assistance for coursework related to career advancement.
  • Employees may earn a referral bonus by referring friends, former colleagues, or others to posted openings.

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