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Aspirus Health
Aspirus Health
Sveikatos draudimasSveikatos priežiūra
„Aspirus Health“ yra sveikatos priežiūros organizacija, aptarnaujanti Minesotos ir Šiaurės Viskonsino bendruomenes per ligonines, klinikas ir platų medicinos programų tinklą. Jos paslaugos apima elgesio sveikatos priežiūrą, vėžio gydymą, skubiąją mediciną, chirurgiją ir kitas į pacientą orientuotas specializacijas. Organizacija daug dėmesio skiria pacientų saugai, kokybės standartams ir sveikatos priežiūros prieinamumui, taip pat remia bendruomenės iniciatyvas, tokias kaip „Aspirus Scholars“ programa. Be to, „Aspirus Health“ teikia praktinius sveikatos planavimo išteklius ir daug dėmesio skiria tvarumui bei socialinei atsakomybei.
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Hybrid Communication Center Representative – Madison

Provide paging, messaging, scheduling, and appointment support for UW Health in a part-time role. Deliver customer service and respond to urgent calls in a hybrid position based in Madison, Wisconsin.

USJungtinės ValstijosWIViskonsinasHibridinisNe visas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųKomunikacija

Aprašymas

  • Coordinate paging, messaging, scheduling, and appointment services for UW Health.
  • Assist UW Health staff, physicians, and patients with their service needs.
  • Confirm or cancel appointments for designated clinics during nights, weekends, and holidays.
  • Manage calls such as connecting callers to inpatient rooms, alerting an on-call physician to an organ offer, and carrying out emergency plans.
  • Operate computer workstations, call center phone systems, and specialized software for call handling, message taking, appointment scheduling, and radio paging.

Reikalavimai

  • An associate degree in healthcare, information technology, business, or a related field is required; two years of relevant experience may substitute for the degree.
  • Experience in a large automated call center and familiarity with at least one call processing software system are preferred.
  • One year of experience in a medical, call center, or customer service setting is preferred.
  • Able to work 60% FTE, three first-shift days each week, from 6:45 a.m. to 3:15 p.m.
  • Able to work every third weekend.
  • Able to work onsite at least one to two times weekly at 610 N Whitney Way, Madison, Wisconsin; onsite needs may vary with coverage and operational demands.

Privalumai

  • Benefits include health and dental insurance, paid time off, retirement plans, two weeks of paid parental leave, and adoption assistance.
  • Part-time employees at 60% FTE or higher receive full-time benefits.
  • Schedule and shift options provide flexibility and support work-life balance.
  • UW Health's Employee Wellbeing Department offers resources for emotional, financial, and physical well-being.
  • Eligible employees can receive tuition assistance for coursework related to career advancement.
  • Employees may earn a referral bonus by referring friends, former colleagues, or others to posted openings.

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