Cielo Talent
Cielo Talent
Cielo Talent एक वैश्विक टैलेंट अधिग्रहण साझेदार है, जो संगठनों को लोगों को आकर्षित करने, उनका प्रबंधन करने और उनकी नियुक्ति करने के तरीकों को बेहतर बनाने में मदद करता है। इसकी सेवाओं में भर्ती प्रक्रिया आउटसोर्सिंग, आकस्मिक कार्यबल प्रबंधन और टैलेंट अधिग्रहण परामर्श शामिल हैं, जिन्हें एआई जैसी तकनीकों का समर्थन प्राप्त है। Cielo Talent स्वास्थ्य सेवा, जीवन विज्ञान, प्रौद्योगिकी और अन्य उद्योगों के संगठनों के साथ काम करता है और अनुकूलित नियुक्ति रणनीतियों तथा विविधता, समानता और समावेशन पर जोर देता है।

Client Services Manager - Remote in the United Kingdom

Lead recruiter teams and client accounts for Cielo Talent in a remote United Kingdom role. Drive hiring strategy, recruiting metrics, service delivery, and team performance.

विवरण

  • Lead recruiter teams across one or more client accounts
  • Deliver consistently high-quality service and strengthen client satisfaction
  • Establish team performance standards and measurable goals
  • Monitor progress and resolve performance shortfalls
  • Coach direct reports and provide actionable feedback
  • Run regular one-to-one and team meetings
  • Administer performance management processes
  • Develop trusted relationships with key client stakeholders
  • Collaborate with Cielo teams and client leaders during new-client implementation
  • Create recruiting metrics and analysis covering time to fill, aging, cost per hire, satisfaction, recruiter productivity, and candidate sources
  • Build strong working relationships among recruiters and hiring leaders
  • Oversee programs, events, and campaigns that expand candidate pipelines
  • Shape hiring strategies that include passive-candidate outreach and recruitment marketing
  • Attend client meetings and communicate relevant updates and data
  • Create remediation plans for service delivery gaps
  • Support clients with recruitment process requirements
  • Use shared delivery and Cielo resources efficiently
  • Maintain Cielo-specific metric reporting and P&L oversight
  • Advance process standardization, continuous improvement, and operational consistency
  • Exchange best practices and contribute to organizational initiatives
  • Guide recruiters, complete performance reviews, and support professional development
  • Handle additional responsibilities as assigned

आवश्यकताएँ

  • Previous experience in a results-driven talent acquisition or human resources position
  • Experience coaching colleagues or leading a team
  • Familiarity with recruiting technology, including applicant tracking systems and social media tools
  • Advanced working knowledge of Microsoft Office Suite
  • Bachelor's degree in business, management, human resources, or a related discipline preferred

लाभ

  • Full-time schedule of 40 hours per week
  • Remote work arrangement
  • Applicant information handled confidentially in accordance with EEO guidelines

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