Jacuzzi Group
Jacuzzi Group
Jacuzzi Group — sog‘lomlashtirish, gidroterapiya, qurilish va mehmondo‘stlik bozorlariga xizmat ko‘rsatuvchi ishlab chiqaruvchi kompaniya. 1956-yilda tashkil etilgan kompaniya turar joylar va tijorat obyektlari uchun mo‘ljallangan jakuzilar, suzish spa-hovuzlari, saunalar va hammom jihozlarini ishlab chiqadi. Uning mahsulotlar portfeli SmartTub® tizimi kabi ulangan va energiya tejamkor xususiyatlar bilan bir qatorda gidroterapiya hamda yuqori samarali suzish tajribalarini uyg‘unlashtiradi. Portfelga infraqizil va qizil nur terapiyasi kabi yangi sog‘lomlashtirish texnologiyalari ham kiradi. Jacuzzi Group suvga asoslangan hordiq chiqarish, tiklanish va dam olish mahsulotlari sohasidagi uzoq yillik tajribasini rivojlantirishda davom etmoqda.

Remote Service Coordinator - Jacuzzi Group

Jacuzzi Group is hiring a remote Service Coordinator to manage nationwide service scheduling, technician coordination, work orders, Salesforce updates, subcontractors, and customer issue resolution.

Tavsif

  • Resolve customer complaints and service issues promptly while preserving strong customer relationships
  • Apply a working understanding of installation processes
  • Schedule and coordinate service calls for plumbing, flooring, wall, and minor drywall repairs
  • Manage Service Technician schedules across the United States
  • Prepare work orders covering required materials and planned work
  • Coordinate with senior services and production managers and Service Technicians across Jacuzzi Bath Remodel locations
  • Maintain accurate data and notes in scheduling software
  • Upload service tickets and job photos to Salesforce CRM
  • Arrange subcontractor support when needed
  • Handle escalated customer calls and work with management to resolve them
  • Complete additional duties as assigned

Talablar

  • At least five years of experience in HVAC, plumbing, or service dispatching
  • Proficiency with CRM platforms, including Salesforce
  • Strong communication skills with employees and customers at all organizational levels
  • Dependable follow-through and responsive service
  • Ability to prioritize multiple tasks and adapt to changing circumstances
  • Composure and clear communication when handling customers
  • Service or repair scheduling experience is strongly preferred

Imtiyozlar

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Paid time off and company holidays
  • Opportunities for future growth and promotion
  • Collaborative workplace culture and team environment

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