Jacuzzi Group
Jacuzzi Group
1 001 – 5 000 Қызметкерлер
ҚонақжайлылықҚұрылысӨндіріс
Jacuzzi Group — сауықтыру, гидротерапия, құрылыс және қонақжайлылық нарықтарына қызмет көрсететін өндіруші. 1956 жылы құрылған компания тұрғын үй және коммерциялық ортаға арналған гидромассаж ванналарын, жүзу спаларын, сауналар мен жуынатын бөлме жабдықтарын әзірлейді. Компанияның өнімдер топтамасы SmartTub® жүйесі сияқты интернетке қосылатын және энергияны үнемдеуге бағытталған мүмкіндіктермен қатар гидротерапияны және жоғары өнімді жүзу тәжірибесін ұсынады. Сондай-ақ топтамаға инфрақызыл және қызыл жарық терапиясы секілді жаңа сауықтыру технологиялары кіреді. Jacuzzi Group суға негізделген босаңсу, қалпына келу және демалыс өнімдері саласындағы көпжылдық тәжірибесін одан әрі дамытып келеді.

Remote Service Coordinator - Jacuzzi Group

Jacuzzi Group is hiring a remote Service Coordinator to manage nationwide service scheduling, technician coordination, work orders, Salesforce updates, subcontractors, and customer issue resolution.

Сипаттама

  • Resolve customer complaints and service issues promptly while preserving strong customer relationships
  • Apply a working understanding of installation processes
  • Schedule and coordinate service calls for plumbing, flooring, wall, and minor drywall repairs
  • Manage Service Technician schedules across the United States
  • Prepare work orders covering required materials and planned work
  • Coordinate with senior services and production managers and Service Technicians across Jacuzzi Bath Remodel locations
  • Maintain accurate data and notes in scheduling software
  • Upload service tickets and job photos to Salesforce CRM
  • Arrange subcontractor support when needed
  • Handle escalated customer calls and work with management to resolve them
  • Complete additional duties as assigned

Талаптар

  • At least five years of experience in HVAC, plumbing, or service dispatching
  • Proficiency with CRM platforms, including Salesforce
  • Strong communication skills with employees and customers at all organizational levels
  • Dependable follow-through and responsive service
  • Ability to prioritize multiple tasks and adapt to changing circumstances
  • Composure and clear communication when handling customers
  • Service or repair scheduling experience is strongly preferred

Артықшылықтар

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Paid time off and company holidays
  • Opportunities for future growth and promotion
  • Collaborative workplace culture and team environment

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