Everise
Everise
Everise je globalni ponudnik rešitev za uporabniško izkušnjo, ki podpira stranke in organizacije na področjih zdravstva, finančnih storitev, tehnologije, potovanj, logistike in zavarovalništva. Njegovo delo obsega podporo v zdravstvu, upravljanje farmacevtskih ugodnosti, upravljanje delovne sile in zagotavljanje kakovosti, kibernetsko varnost ter zunanje izvajanje procesov zaposlovanja. Everise s pristopom, osredotočenim na ljudi, združuje tehnologijo in operativno strokovno znanje, da pomaga izboljšati zadovoljstvo strank ter hkrati spodbuja raznolikost, vključevanje in okoljsko odgovornost v svojem poslovanju.

Sales Technology and CRM Administrator

Administer Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator for Everise. Improve sales automation, data quality, reporting, and pipeline visibility.

Opis

  • Administer Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator as the primary platform owner.
  • Oversee user accounts, roles, permissions, licenses, teams, territories, and access controls.
  • Set up CRM objects, fields, layouts, record types, validation rules, lead statuses, opportunity stages, and related configurations.
  • Refine lead routing, assignment, qualification workflows, lifecycle stages, and opportunity processes.
  • Build automations for lead capture and qualification, enrichment, follow-up, opportunity handling, notifications, handoffs, pipeline management, and data syncing.
  • Track platform usage, adoption, data integrity, and performance.
  • Create dashboards and reports for executives, operations, and specific roles.
  • Keep reporting definitions and KPI calculations aligned across platforms.
  • Manage and improve ZoomInfo and LinkedIn Sales Navigator for prospecting and account-based sales.
  • Uphold CRM data quality and governance through audits and corrective actions.
  • Oversee integrations among ZoomInfo, HubSpot, Salesforce, and LinkedIn Sales Navigator.
  • Resolve system, workflow, reporting, access, and data problems.
  • Prepare user guides, process documentation, and training resources.
  • Train sales staff and encourage use of standardized processes and tools.
  • Work with Sales Leadership and Revenue Operations to improve systems and processes.
  • Maintain a system enhancement roadmap and rank changes by business impact.

Zahteve

  • At least 3–6 years of experience in CRM administration, sales operations, revenue operations, sales technology, or business systems.
  • Hands-on Salesforce administration experience.
  • Experience administering or configuring HubSpot.
  • Experience using ZoomInfo and LinkedIn Sales Navigator.
  • Solid grasp of the B2B sales lifecycle.
  • Experience creating CRM workflows, automations, validation and assignment rules, and notifications.
  • Experience building reports, KPIs, and executive dashboards.
  • Understanding of CRM data structures for leads, contacts, accounts, opportunities, activities, and campaigns.
  • Strong data management and troubleshooting skills.
  • Ability to turn business needs into technical configurations.
  • Strong documentation and stakeholder communication skills.
  • Salesforce Administrator certification is preferred.
  • HubSpot certifications are preferred.
  • Revenue Operations or Sales Operations experience is preferred.
  • Experience connecting CRM and sales intelligence platforms is preferred.
  • Familiarity with API and integration concepts and tools such as Zapier, Workato, Tray.io, or similar platforms is preferred.
  • Advanced Excel and data analysis skills are preferred.
  • Experience supporting SDR/BDR, Account Executive, and Enterprise Sales teams is preferred.
  • Familiarity with sales forecasting, territory management, account segmentation, and pipeline management is preferred.

Ugodnosti

  • Comprehensive work-from-home program.
  • Recognition among Best Places to Work and a people-first culture.
  • A workplace focused on diversity.
  • Training resources and user enablement materials.
  • Professional development opportunities through Salesforce Administrator and HubSpot certifications, which are preferred qualifications.

Sorodna delovna mesta