Liquidity Services
Liquidity Services
Liquidity Services operates online marketplaces that help organizations recover value from surplus, returned, obsolete, and used assets. Through auctions, direct sales, and managed liquidation, it serves industrial, retail, and government sellers with services such as asset valuation, returns management, seller tools, and marketing. Its platforms connect sellers with buyers across a broad range of asset categories.

Remote eCommerce Analyst II

Manage client eCommerce programs at Liquidity Services, coordinating marketplace operations and cross-functional delivery. Analyze performance data and turn findings into recommendations that improve results.

Opis

  • Manage client and stakeholder relationships for eCommerce programs, leading meetings, documenting decisions, tracking actions, and communicating progress, risks, and escalations.
  • Assess client goals, operating needs, constraints, and success measures to prioritize work and shape recommendations.
  • Convert business needs into workplans, requirements, milestones, dependencies, and measurable outcomes; maintain project trackers, decision and risk logs, procedures, and implementation records.
  • Coordinate initiatives across client solutions, analytics, marketplace and warehouse operations, technology, finance, marketing, compliance, leadership, and external partners.
  • Set reporting priorities, business rules, KPIs, and acceptance criteria with the Reporting & Analytics Specialist, and review reports before sharing them with clients.
  • Analyze and present results covering sales, recovery, pricing, promotions, inventory, listing quality, fulfillment, returns, refunds, and marketplace account health.
  • Determine performance drivers, quantify opportunities, recommend actions, and track results.
  • Coordinate pricing, promotions, catalog, inventory, channel expansion, and customer experience initiatives across consumer marketplaces.
  • Resolve listing issues, policy and compliance risks, account health concerns, brand protection matters, and operational exceptions.
  • Support the design, testing, rollout, and evaluation of tools, data flows, integrations, and process improvements.
  • Track marketplace policies, fees, capabilities, and industry changes, and apply relevant updates to program improvements.

Zahteve

  • A bachelor’s degree in business, analytics, supply chain, eCommerce, marketing, information systems, or a related discipline is preferred; relevant equivalent experience may be considered.
  • Two to five years of relevant experience in eCommerce, client solutions, account management, business analysis, project management, marketplace operations, or a related area.
  • Experience presenting business results, recommendations, and project updates to clients or senior internal stakeholders.
  • Experience with consumer marketplaces such as eBay, Amazon, Walmart, TikTok Shop, Poshmark, or similar platforms is preferred.
  • Experience using Rithum (formerly ChannelAdvisor), Power BI, marketplace portals, or retail returns and recommerce programs is preferred.
  • Strong client communication skills, including leading meetings, listening actively, writing for executives, and presenting complex or sensitive business topics with confidence.
  • Practical project management ability to organize ambiguous work, handle competing priorities, meet deadlines, and maintain accountability across teams.
  • Sound analytical judgment and business curiosity, with the ability to connect data to operational causes, financial impact, and recommended actions.
  • Advanced Microsoft Excel skills and working knowledge of Power BI or comparable business intelligence tools.
  • Working knowledge of eCommerce operations, marketplace performance, pricing and promotions, catalog and inventory management, returns, and customer experience metrics.
  • Ability to understand APIs, data flows, and technical requirements well enough to collaborate with analysts and developers; production coding is not required.
  • Excellent organization, attention to detail, judgment, and follow-through in a fast-paced setting.
  • Working knowledge of SQL is preferred but not required.
  • Ability to work mainly from a remote home office and communicate effectively by video, phone, and electronic channels.

Ugodnosti

  • Annual discretionary bonus
  • Competitive wages
  • Medical, dental, vision, prescription drug, and flexible spending account coverage
  • 401(k) plan
  • Paid time off and holidays
  • Paid parental leave
  • Life and disability insurance
  • Employee Assistance Program
  • Professional development and tuition assistance
  • Remote home-office environment

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