Siigo ponuja računovodsko in poslovno programsko opremo v oblaku za mala in srednja podjetja ter računovodske strokovnjake v Latinski Ameriki. Njegova naročniška platforma združuje elektronsko izdajanje računov, obračun plač, orodja za prodajno mesto, vključno s sistemi POS za restavracije, upravljanje zalog, računovodstvo in finančno poročanje. Siigo ponuja tudi mobilne aplikacije, shranjevanje v oblaku prek Microsoft Azure, integracije plačilnih kanalov, kot je Mercado Pago, ter avtomatizacijo izdajanja računov, izterjave plačil in davčnega poročanja. Orodja podjetja vključujejo elektronsko izdajanje računov, skladno z zahtevami DIAN, in so zasnovana tako, da rastočim podjetjem ter ekipam, ki jih podpirajo, olajšajo vsakodnevno administrativno in finančno delo.
Customer Retention and Renewals Executive — Siigo (Remote, Colombia)
Siigo is hiring a customer retention and renewals executive to support its cloud accounting and business management software. The role focuses on customer conversations, renewals, objection handling, and phone-based sales.
Opis
- Manage sales conversations from discovery through objection handling and closing.
- Build trusted relationships that support conversion, customer loyalty, and recommendations.
- Find new business opportunities and generate referrals.
- Meet tiered sales targets and performance metrics.
- Tailor the value proposition and sales approach to each customer and situation.
- Use digital tools and CRM software to track and strengthen sales activity.
- Sell accounting and business management software to small businesses and accountants.
Zahteve
- At least one year of recent, verifiable experience in customer retention, loyalty, or collections by phone.
- A verifiable high school diploma or equivalent.
- Ability to use several office software tools at the same time.
- Must live in Colombia.
- Skills in customer loyalty, renewals, and retention.
- Available Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturdays, 9:00 a.m. to 12:00 p.m.
- Able to work according to Colombia time.
- Satisfactory evaluation during training and onboarding.
Ugodnosti
- Fully remote work.
- Life and funeral insurance.
- Supplemental health options.
- Disability assistance.
- Support for studies, certifications, courses, language learning, and postgraduate programs.
- Company celebrations and team activities.
- Volunteer opportunities.
- Recognition and exclusive benefits.
- 25 days of fully paid training.
- Laptop, keyboard, mouse, and headset provided.