Siigo nodrošina mākoņdatošanas grāmatvedības un uzņēmējdarbības pārvaldības programmatūru maziem un vidējiem uzņēmumiem, kā arī grāmatvedības speciālistiem Latīņamerikā. Abonēšanas platforma apvieno elektronisko rēķinu izrakstīšanu, algu aprēķinu, tirdzniecības vietas rīkus, tostarp restorānu kases sistēmas, krājumu pārvaldību, grāmatvedību un finanšu pārskatu sagatavošanu. Siigo piedāvā arī mobilās lietotnes, mākoņkrātuvi, kas darbojas, izmantojot Microsoft Azure, maksājumu kanālu, piemēram, Mercado Pago, integrācijas, kā arī rēķinu izrakstīšanas, maksājumu iekasēšanas un nodokļu pārskatu automatizāciju. Uzņēmuma rīki ietver DIAN prasībām atbilstošu elektronisko rēķinu izrakstīšanu, un tie ir izstrādāti, lai atvieglotu augošu uzņēmumu un tos atbalstošo komandu ikdienas administratīvo un finanšu darbu.
Customer Retention and Renewals Executive — Siigo (Remote, Colombia)
Siigo is hiring a customer retention and renewals executive to support its cloud accounting and business management software. The role focuses on customer conversations, renewals, objection handling, and phone-based sales.
Apraksts
- Manage sales conversations from discovery through objection handling and closing.
- Build trusted relationships that support conversion, customer loyalty, and recommendations.
- Find new business opportunities and generate referrals.
- Meet tiered sales targets and performance metrics.
- Tailor the value proposition and sales approach to each customer and situation.
- Use digital tools and CRM software to track and strengthen sales activity.
- Sell accounting and business management software to small businesses and accountants.
Prasības
- At least one year of recent, verifiable experience in customer retention, loyalty, or collections by phone.
- A verifiable high school diploma or equivalent.
- Ability to use several office software tools at the same time.
- Must live in Colombia.
- Skills in customer loyalty, renewals, and retention.
- Available Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturdays, 9:00 a.m. to 12:00 p.m.
- Able to work according to Colombia time.
- Satisfactory evaluation during training and onboarding.
Priekšrocības
- Fully remote work.
- Life and funeral insurance.
- Supplemental health options.
- Disability assistance.
- Support for studies, certifications, courses, language learning, and postgraduate programs.
- Company celebrations and team activities.
- Volunteer opportunities.
- Recognition and exclusive benefits.
- 25 days of fully paid training.
- Laptop, keyboard, mouse, and headset provided.