
Siigo oferă software de contabilitate și de gestionare a afacerilor bazat pe cloud pentru întreprinderi mici și mijlocii, precum și pentru profesioniștii din domeniul contabilității din America Latină. Platforma sa pe bază de abonament reunește facturarea electronică, salarizarea, instrumente pentru puncte de vânzare — inclusiv sisteme POS pentru restaurante —, gestionarea stocurilor, contabilitatea și raportarea financiară. Siigo oferă, de asemenea, aplicații mobile, stocare în cloud prin Microsoft Azure, integrări cu canale de plată precum Mercado Pago și automatizare pentru facturare, colectarea plăților și raportarea fiscală. Instrumentele companiei includ facturare electronică în conformitate cu cerințele DIAN și sunt concepute pentru a simplifica activitatea administrativă și financiară de zi cu zi a afacerilor în creștere și a echipelor care le sprijină.
Customer Retention and Renewals Executive — Siigo (Remote, Colombia)
Siigo is hiring a customer retention and renewals executive to support its cloud accounting and business management software. The role focuses on customer conversations, renewals, objection handling, and phone-based sales.
Descriere
- Manage sales conversations from discovery through objection handling and closing.
- Build trusted relationships that support conversion, customer loyalty, and recommendations.
- Find new business opportunities and generate referrals.
- Meet tiered sales targets and performance metrics.
- Tailor the value proposition and sales approach to each customer and situation.
- Use digital tools and CRM software to track and strengthen sales activity.
- Sell accounting and business management software to small businesses and accountants.
Cerințe
- At least one year of recent, verifiable experience in customer retention, loyalty, or collections by phone.
- A verifiable high school diploma or equivalent.
- Ability to use several office software tools at the same time.
- Must live in Colombia.
- Skills in customer loyalty, renewals, and retention.
- Available Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturdays, 9:00 a.m. to 12:00 p.m.
- Able to work according to Colombia time.
- Satisfactory evaluation during training and onboarding.
Beneficii
- Fully remote work.
- Life and funeral insurance.
- Supplemental health options.
- Disability assistance.
- Support for studies, certifications, courses, language learning, and postgraduate programs.
- Company celebrations and team activities.
- Volunteer opportunities.
- Recognition and exclusive benefits.
- 25 days of fully paid training.
- Laptop, keyboard, mouse, and headset provided.