TEKsystems
TEKsystems
TEKsystems je globalno podjetje za tehnološko svetovanje in rešitve za delovno silo, ki nudi storitve organizacijam s področja gospodarstva. Njegovo delo zajema oblačne tehnologije, podatke in umetno inteligenco, avtomatizacijo, razvoj aplikacij, preobrazbo na področju agilnih metod in DevOps, tehnološke operacije ter digitalno uporabniško izkušnjo. Podjetje zagotavlja tudi storitve pridobivanja talentov, zaposlovanja in upravljanih storitev ter podpira tehnološke ekipe in obsežne programe za delovno silo v sektorjih, kot so finančne storitve, zdravstvo, javni sektor, telekomunikacije, maloprodaja, proizvodnja in energetika. Njegov širok model storitev ustvarja priložnosti na področjih svetovanja, inženirstva, tehnoloških operacij in zaposlovanja.

Call Center Representative

Support members of a Fortune 100 financial institution by resolving account questions, explaining available services, and providing customer support by phone.

Opis

  • Answer members’ questions and requests about their accounts
  • Provide customer support by phone
  • Investigate and resolve account issues
  • Explain available products and services to members
  • Record customer interactions accurately and efficiently
  • Protect confidential information and follow company policies

Zahteve

  • Live within 60 miles of Sandy Springs, Georgia
  • Have customer service experience
  • Experience in a call center, banking, retail, hospitality, or account support is preferred
  • Communicate clearly and solve problems effectively
  • Work comfortably in a fast-paced setting
  • Navigate multiple systems while helping customers
  • Be available to work either Monday through Saturday with Sundays off, or Sunday through Friday with Saturdays off
  • Be able to work in a hybrid arrangement in Sandy Springs, Georgia

Ugodnosti

  • Paid training
  • Opportunities for career development and advancement
  • Medical, dental, and vision coverage
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short-term and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Paid time off, vacation, or sick leave

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