TEKsystems yra pasaulinė technologijų konsultavimo ir darbo jėgos sprendimų bendrovė, teikianti paslaugas stambioms organizacijoms. Jos veikla apima debesijos sprendimus, duomenis ir dirbtinį intelektą, automatizavimą, programų kūrimą, judrųjį kūrimą ir „DevOps“ transformaciją, technologijų operacijas bei skaitmeninę patirtį. Bendrovė taip pat teikia talentų paieškos, įdarbinimo ir valdomas paslaugas, padėdama technologijų komandoms ir įgyvendindama didelės apimties darbo jėgos programas finansinių paslaugų, sveikatos priežiūros, viešojo sektoriaus, telekomunikacijų, mažmeninės prekybos, gamybos ir energetikos srityse. Platus paslaugų modelis suteikia galimybių konsultavimo, inžinerijos, technologijų operacijų ir įdarbinimo srityse.
Call Center Representative
Support members of a Fortune 100 financial institution by resolving account questions, explaining available services, and providing customer support by phone.
Aprašymas
- Answer members’ questions and requests about their accounts
- Provide customer support by phone
- Investigate and resolve account issues
- Explain available products and services to members
- Record customer interactions accurately and efficiently
- Protect confidential information and follow company policies
Reikalavimai
- Live within 60 miles of Sandy Springs, Georgia
- Have customer service experience
- Experience in a call center, banking, retail, hospitality, or account support is preferred
- Communicate clearly and solve problems effectively
- Work comfortably in a fast-paced setting
- Navigate multiple systems while helping customers
- Be available to work either Monday through Saturday with Sundays off, or Sunday through Friday with Saturdays off
- Be able to work in a hybrid arrangement in Sandy Springs, Georgia
Privalumai
- Paid training
- Opportunities for career development and advancement
- Medical, dental, and vision coverage
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short-term and long-term disability coverage
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Paid time off, vacation, or sick leave