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CHS Inc.
CHS Inc.
Alimente și băuturiIndustria prelucrătoareLogistică
CHS Inc. este o cooperativă globală de agribusiness deținută de fermieri, care deservește producători, cooperative membre și clienți de-a lungul lanțurilor de aprovizionare din agricultură și energie. Operațiunile sale includ nutrienți pentru culturi, protecția culturilor, semințe, agronomie, comercializarea cerealelor și nutriția animalelor, precum și combustibili, lubrifianți, propan, combustibili regenerabili, conducte și terminale. CHS oferă, de asemenea, servicii financiare, de gestionare a riscurilor și digitale prin CHS Capital, CHS Hedging, MyCHS și CHS Connect, alături de soluții logistice și de transport care conectează producătorii cu piețele. Compania activează în domeniile agribusinessului, alimentelor și băuturilor, logisticii și producției, utilizând un lanț de aprovizionare integrat pentru a-și sprijini proprietarii și clienții.
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Locurile de muncă ale companiei

Technical Customer Support Representative - Drayton, ND

Provide onsite technical customer support for CHS, a farmer-owned agribusiness serving global agriculture. Manage customer portals, contracts, payments, disputes, and account inquiries.

USStatele Unite ale AmericiiNDDakota de Nord
22 $ – 35 $ / oră
La sediuNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăAsistență IT

Descriere

  • Set up new customers and provide portal access
  • Track setup progress, resolve delays, and ensure safety and compliance requirements are completed
  • Process customer account updates, including bank account and address changes
  • Explain CHS processes and help customers use digital tools
  • Provide current bids and price-sheet quotes
  • Apply contract policies by collecting signatures and following up on unfulfilled contracts and over-applied bushel designations
  • Answer general questions about pricing, invoices, and ticket applications
  • Support product delivery, order fulfillment, contract amendments and confirmations, and billing and payment balances
  • Respond to questions about customer and settlement payments, prepay balances, invoice and payment or contract status, and document reprints
  • Accept payments and explain payment application procedures
  • Resolve disputes related to deliveries, invoices, contracts, pricing discrepancies, and product quality
  • Answer questions about location wait times, payment destinations, and operating hours
  • Assist with 1099 and patronage statement inquiries
  • Verify sales-provided contract information for accuracy
  • Create and amend contracts
  • Maintain electronic documents
  • Prepare and distribute reports to relevant stakeholders
  • Monitor contract performance and form status to support compliance
  • Complete other assigned duties

Cerințe

  • At least one year of customer service and technical support experience
  • High school diploma or GED
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Availability to work extended hours as business needs require
  • Spanish reading, writing, and communication skills preferred
  • Ability to sit, stand, bend, walk, and talk
  • Selected candidates may need to complete pre-employment screenings, including drug, criminal, motor vehicle, physical requirements, and FMCSA Clearinghouse checks

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness programs
  • Life insurance
  • Health and dependent care spending accounts
  • Paid time off
  • 401(k) plan
  • Pension
  • Profit sharing
  • Short-term disability
  • Long-term disability
  • Tuition reimbursement
  • Adoption assistance
  • Position-dependent bonus, incentive, and commission opportunities
  • Professional development opportunities including mentorship, coaching, networking, digital learning, leadership academy, and team development workshops

Locuri de muncă similare

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Remote English-Spanish OPI/VRI Interpreter

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Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

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