Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.

Sports Sales Coordinator – Email and SMS Marketing

Drive sports facility bookings and pickup-game participation through email and SMS marketing. Coordinate remote sales campaigns and game operations for Community Sports Partners.

Descriere

  • Plan and send email and SMS campaigns for facility bookings, pickup games, registrations, and offers.
  • Group audiences by location, sport, interests, booking history, and engagement.
  • Create and refine welcome, lead follow-up, abandoned-booking, reminder, repeat-booking, and win-back automations.
  • Write clear English copy and adapt brand materials for mobile-friendly emails.
  • Check audiences, dates, time zones, prices, links, personalization, and suppression rules before launches.
  • Track delivery failures, bounces, complaints, and opt-outs; maintain consent records and list health.
  • Test messages, timing, offers, and customer journeys; report enquiries, bookings, repeat participation, revenue, and engagement.
  • Keep facility availability, dates, time slots, capacity, and approved prices accurate.
  • Handle facility enquiries, suggest available options, prepare approved quotes, and follow bookings through payment confirmation.
  • Maintain the sales pipeline, record commitments, and pursue renewals and repeat bookings.
  • Confirm availability and exceptions with operations before making promises, and escalate matters outside your authority.
  • Create and update pickup-game listings with location, time, capacity, price, and player instructions.
  • Monitor registrations and attendance levels, using targeted outreach to fill open places.
  • Coordinate with local hosts and venue contacts.
  • Respond to player questions, manage waitlists, and communicate approved changes.
  • Flag games with low enrolment, host shortages, or venue issues, and escalate cancellation, refund, and safety decisions.
  • Track attendance, feedback, and repeat participation to improve future games.

Cerințe

  • Practical experience creating email campaigns and automations.
  • Hands-on experience with SMS marketing.
  • Strong spoken and written English for conversations with North American customers.
  • Confidence following up with leads, explaining offers, and asking for bookings.
  • Careful attention to schedules, prices, customer records, and competing deadlines.
  • Experience using a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar.
  • Able to use spreadsheets and reports to assess conversion, bookings, and campaign results.
  • Reliable communicator who takes ownership of next steps through to resolution.
  • Available to work evenings and weekends on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
  • Complete the Culture Index survey.
  • Complete the Criteria GAME assessment in English.

Beneficii

  • Remote work from Latin America.
  • Expected variable commissions of US$500–US$1,000.
  • Expected total monthly compensation of US$1,300–US$2,000.
  • Evening and weekend schedule aligned with Toronto/Eastern time.
  • Weekly schedule and commission terms to be agreed before hiring.

Locuri de muncă similare