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Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.
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Locurile de muncă ale companiei

Sports Sales Coordinator, Email and SMS

Run email and SMS campaigns that drive sports facility bookings and pickup-game participation. Manage sales follow-up and coordinate games remotely across Latin America.

BRBraziliaMXMexic
800 $ – 1.000 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzări

Descriere

  • Plan and send email and SMS campaigns promoting facility availability, pickup games, registrations and offers.
  • Segment audiences by location, sport, interests, booking history and engagement.
  • Create and refine welcome, lead follow-up, abandoned booking, reminder, repeat booking and win-back automations.
  • Write clear English copy and adapt brand assets for mobile-friendly emails.
  • Verify audiences, dates, time zones, prices, links, personalization and suppression rules before launch.
  • Monitor delivery failures, bounces, complaints and opt-outs; maintain consent records and list health.
  • Test messaging, timing, offers and customer journeys; report on qualified enquiries, paid bookings, repeat participation, revenue and engagement.
  • Keep facility availability, dates, time slots, capacity and approved prices accurate.
  • Answer customer enquiries, recommend available options, prepare approved quotes, and follow through to booking and payment confirmation.
  • Maintain an up-to-date sales pipeline, record commitments, and pursue renewals and repeat bookings.
  • Confirm availability and exceptions with operations before making promises; escalate matters beyond your authority.
  • Create and maintain pickup-game listings with location, start time, capacity, price and player instructions.
  • Track registrations and fill levels, and use targeted outreach to fill open places.
  • Coordinate with local hosts and venue contacts.
  • Handle player questions and waitlists, and communicate approved changes.
  • Flag games with low enrolment, missing hosts or venue problems; escalate cancellation, refund and safety decisions.
  • Track attendance, feedback and repeat participation to improve future games.
  • Learn inventory, customer journeys and operating procedures; audit campaigns and establish follow-up and quality assurance routines.
  • Own the campaign calendar and sales pipeline, improve priority automations, and make pickup-game coordination reliable.

Cerințe

  • Hands-on experience creating email campaigns and automations, including SMS campaigns.
  • Strong written and spoken English for conversations with North American customers.
  • Able to follow up with leads, explain offers and ask for bookings.
  • Careful with schedules, prices, customer records and competing deadlines.
  • Experience with a CRM and email or SMS platform, such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp or similar tools.
  • Comfortable using spreadsheets and reports to assess conversion, bookings and campaign performance.
  • Reliable communicator who takes ownership of next steps until issues are resolved.
  • Available to work evenings and weekends on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service or ecommerce retention is helpful.
  • Complete both standard assessments: the Culture Index survey and Criteria GAME assessment in English.

Beneficii

  • Remote work from Latin America.
  • Performance-based variable commissions are expected to range from US$500 to US$1,000 and are not guaranteed.

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