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Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.
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Locurile de muncă ale companiei

Sports Sales Coordinator, Email and SMS

Coordinate email and SMS marketing for Community Sports Partners to increase facility bookings and pickup-game participation. Manage campaigns, sales follow-up, and remote game operations across Latin America.

CLChileCOColumbiaPEPeru
800 $ – 1.000 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăVânzări

Descriere

  • Plan and send email and SMS campaigns promoting facility bookings, pickup games, registrations, and relevant offers.
  • Segment audiences by location, sport, interests, booking history, and engagement.
  • Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking, and win-back automations.
  • Write clear English copy and adapt brand assets for mobile-friendly emails.
  • Check audiences, dates, time zones, prices, links, personalization, and suppression rules before launch.
  • Monitor delivery issues, bounces, complaints, and opt-outs; maintain consent records and healthy contact lists.
  • Test messaging, timing, offers, and customer journeys; report enquiries, bookings, repeat participation, revenue, and engagement.
  • Keep facility inventory, availability, capacity, and approved pricing accurate.
  • Handle sports-space enquiries, recommend available options, prepare approved quotes, and follow through to booking and payment.
  • Manage the sales pipeline, record commitments, and pursue renewals and repeat bookings.
  • Confirm availability and exceptions with operations before making promises; escalate issues beyond assigned authority.
  • Create and update pickup-game listings.
  • Track registrations and capacity, using targeted outreach to fill open places.
  • Coordinate with local hosts and venue contacts.
  • Handle player questions and waitlists, and communicate approved changes.
  • Refer cancellation, refund, or safety decisions to the appropriate manager.
  • Track attendance, feedback, and repeat participation to improve future games.

Cerințe

  • Practical experience creating email campaigns and automations.
  • Hands-on experience with SMS marketing.
  • Strong written and spoken English for conversations with North American customers.
  • Confidence following up with leads, explaining offers, and requesting bookings.
  • Careful attention to schedules, prices, customer records, and competing deadlines.
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools.
  • Ability to use spreadsheets and reports to assess conversion, bookings, and campaign performance.
  • Reliable communication and willingness to own the next step until an issue is resolved.
  • Availability to work evenings and weekends on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
  • Completion of the Culture Index survey.
  • Completion of the Criteria GAME assessment in English.

Beneficii

  • Remote work from Latin America.
  • Expected variable commissions of US$500–US$1,000.
  • Expected total compensation of US$1,300–US$2,000 per month.
  • Flexible weekly schedule agreed before hiring.
  • Required assessments are provided as standard parts of the application.

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