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Adtran
Adtran
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Sponsor pentru viza H1BÎntreprindereTehnologieTelecomunicații
Adtran dezvoltă tehnologii de rețea și comunicații pentru operatorii de rețele de telecomunicații, întreprinderi, utilități și rețele de cablu. Portofoliul său include rețele optice deschise, acces și agregare prin fibră optică, asigurarea infrastructurii de rețea, conectivitate rezidențială și pentru companii, precum și software cloud. Compania activează și în domeniile 5G, IoT, rețele definite prin software și gestionarea rețelelor bazată pe inteligență artificială, sprijinind implementări de fibră optică de la un capăt la altul și infrastructuri cloud sigure și scalabile prin parteneriate în industrie.
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Senior Services Engineer – Meiningen (Hybrid)

Support ADTRAN telecom customers in Meiningen across hardware and software deployments. Use Linux, Docker, networking, security, and troubleshooting expertise to deliver customer installations and resolve technical issues.

DEGermaniaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: germanăLimbă Obligatorie: englezăInginer
DockerLinux

Descriere

  • Provide pre- and post-sales technical support to a German Tier 1 customer using ADTRAN hardware and software.
  • Coordinate customer testing, product demonstrations, and homologation activities with the customer’s product specialists.
  • Support on-site and remote installation, configuration, and commissioning of ADTRAN solutions.
  • Direct technical specialists and partner companies during field assignments and troubleshooting work.
  • Manage and track customer requests through the ADTRAN ticketing system.
  • Use systematic troubleshooting practices to resolve customer problems effectively and durably.
  • Investigate system environments involving Linux, Docker infrastructure, and higher-level software platforms.
  • Create and configure hardened Linux distributions for customer-specific solutions.
  • Develop and maintain automated installation and deployment workflows.
  • Containerize applications with Docker and handle the development, operation, maintenance, and debugging of containerized services.
  • Integrate application software into dedicated virtual-machine environments for customers.
  • Support security initiatives covering system hardening, access management, and firewall setup.
  • Record technical problems, resolutions, and workarounds, and communicate relevant findings to the team.
  • Collaborate with software development teams to investigate and resolve technical questions.
  • Design, organize, and deliver technical training for customers and internal colleagues.
  • Organize, facilitate, and document customer meetings, technical reviews, and issue-resolution sessions.
  • Train, mentor, and technically support apprentices and dual-study students.
  • Take part in the technical on-call rotation.

Cerințe

  • Bring at least three years of experience in technical support, IT, or a comparable technical discipline.
  • Demonstrate solid knowledge of Linux, IP networking, and routing.
  • Communicate confidently in presentations and professional discussions.
  • Work effectively with customers and a broad range of stakeholders.
  • Be prepared to travel occasionally.
  • Hold a Class B driving license.
  • Remain flexible regarding working hours.
  • Apply strong analytical ability with a structured and proactive work style.
  • Contribute as a collaborative team member while handling responsibilities independently.
  • Approach customer interactions with practical problem-solving skills and professionalism.
  • Have very good written and spoken German skills and good English proficiency.

Beneficii

  • Work in an international, multicultural organization.
  • Join a collaborative, collegial, and respectful team culture.
  • Use flexible working hours and remote-work options.
  • Access internal learning and professional development programs.
  • Receive support for sports, commuting, and childcare, plus complimentary drinks and fruit.
  • Use employee discounts on offerings such as events and branded merchandise.

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