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Kaseya
Kaseya
1.001 – 5.000 Angajați
Sponsor pentru viza H1BÎntreprindereSaaSSecuritate cibernetică
Kaseya dezvoltă software pentru gestionarea IT, destinat furnizorilor de servicii gestionate și departamentelor IT interne. Suita sa de produse reunește gestionarea dispozitivelor endpoint, securitatea cibernetică, copiile de siguranță și recuperarea datelor, precum și instrumente de conformitate, alături de funcții de inteligență artificială concepute pentru a automatiza activitățile IT de rutină și a susține furnizarea mai eficientă a serviciilor. Kaseya activează în domeniile securității cibernetice, software-ului ca serviciu și software-ului pentru companii, iar recrutarea sa include echipe care dezvoltă și asigură suportul pentru tehnologii destinate operațiunilor IT.
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Senior Director of Market and Competitive Intelligence

Lead market and competitive intelligence for Kaseya’s AI-powered IT management and cybersecurity software. Shape segmentation, customer insights, analytics, and executive strategy.

USStatele Unite ale AmericiiRemoteNormă întreagăSeniorLimbă Obligatorie: englezăDirector
Securitate cibernetică

Descriere

  • Develop and lead Kaseya’s competitive intelligence program, producing competitor profiles, sales battlecards, objection-handling resources, and early-warning systems.
  • Direct market research, including total addressable market analysis, landscape reviews, industry trends, and emerging categories across MSP and SMB IT.
  • Establish an enterprise Voice of Customer program encompassing customer research, buyer journey analysis, and win/loss studies.
  • Create and maintain Kaseya’s customer segmentation framework.
  • Set the marketing effectiveness measurement approach for pipeline influence, revenue contribution, campaign results, and funnel conversion.
  • Work with Data Science and Revenue Operations to develop AI-enabled models for churn, expansion propensity, and customer lifetime value.
  • Brief executive leaders regularly on market shifts, competitive risks, customer sentiment, and growth opportunities.
  • Integrate market and competitive insights into sales onboarding, training, and active deal support, and assess effects on win rates.
  • Recruit, develop, and lead a strong team of analysts and researchers.

Cerințe

  • Bring at least 10 years of progressive experience in competitive or market intelligence, insights, analytics, product marketing, or corporate strategy.
  • Have at least 3 years of experience leading intelligence, insights, analytics, research, or strategy teams or programs.
  • B2B SaaS experience is strongly preferred.
  • Experience in IT management, cybersecurity, MSP or channel environments, or infrastructure software is a plus.
  • Show success building or substantially scaling an intelligence, insights, or analytics function.
  • Have hands-on experience with customer segmentation, Voice of Customer programs, competitive intelligence, and win/loss analysis.
  • Demonstrate exceptional analytical and synthesis skills.
  • Communicate exceptionally well in writing and in presentations, including to C-suite leaders and large sales groups.
  • Lead across functions and influence teams in product, sales, marketing, and corporate development without relying on formal authority.
  • Experience in private equity-backed or high-growth, acquisitive software companies is preferred.
  • Familiarity with the MSP ecosystem and its competitive environment is preferred.
  • Experience with Klue or Crayon, Gartner, Forrester, or Canalys research, and AI/ML analytics initiatives is preferred.
  • Experience in subscription and retention-focused businesses is preferred.
  • An MBA or equivalent advanced degree is preferred.

Beneficii

  • Kaseya provides equal employment opportunity to employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship, disability, veteran status, marital status, or any other characteristic protected by applicable law.

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