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E.N.T.
FinanțeServicii bancare
E.N.T. este o uniune de credit deținută de membri, care operează sub numele Ent Credit Union și își tranziționează brandul către Wings Credit Union. Organizația oferă membrilor persoane fizice și companii servicii de banking retail, împrumuturi, banking digital și educație financiară. Oferta sa include conturi curente și de economii, produse de piață monetară și certificate de depozit, credite ipotecare, împrumuturi garantate cu valoarea locuinței și împrumuturi personale, finanțare auto, carduri de credit și soluții pentru companii, precum servicii pentru comercianți, salarizare, ACH și depuneri la distanță. E.N.T. se concentrează, de asemenea, pe consiliere financiară, sprijin local pentru membri și programe comunitare, depozitele fiind asigurate de NCUA.
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Locurile de muncă ale companiei

Revenue Cycle Specialist II, Patient Billing and Collections – Remote U.S.

Provide remote patient billing and collections support for ENT Specialty Partners, including billing inquiries, claims, payments, and account resolution. This full-time role serves patients in eligible U.S. states.

USStatele Unite ale AmericiiMDMarylandPAPennsylvaniaTXTexasVAVirginiaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăColecții

Descriere

  • Manage incoming patient billing questions for ENT Specialty Partners offices
  • Resolve account balances and claim issues according to company procedures, medical coding standards, insurance reimbursement practices, and collection laws
  • Enter patient and billing information accurately into the computer system
  • Assist with reimbursement while delivering responsive customer service to patients and families
  • Follow HIPAA requirements and release medical records only to authorized parties upon request
  • File and bill patient transactions accurately and within required timelines
  • Receive calls and triage billing questions involving outstanding balances
  • Process patient payments by phone
  • Call patients or guarantors about outstanding balances and explain available payment options
  • Review account balances and identify appropriate next steps for billing, payment posting, and accounts receivable follow-up
  • Respond to correspondence concerning patient accounts
  • Record charges, payments, adjustments, and related transactions in the EHR
  • Protect confidential information and complete other assigned duties

Cerințe

  • High school diploma or equivalent
  • Required: understanding of insurance remittances and remark codes
  • At least three years of recent experience in medical billing, claims processing, and collections
  • At least three years of recent experience handling provider calls about post-adjudication patient claims
  • Strong customer service abilities and a demonstrated understanding of providing timely information to patients and customers
  • English/Spanish bilingual ability preferred but not required
  • Knowledge of medical claims and terminology
  • Basic math skills and accurate money transaction processing, including the ability to read and understand an explanation of benefits (EOB)
  • Experience operating office equipment such as multifunction printers/copiers/faxes, multiline phone systems, calculators, and postage machines
  • Proficiency with computers and data entry, along with above-average typing skills
  • Experience with Microsoft Office and EMR/EPM systems
  • Experience with the eClinicalWorks Practice Management system preferred
  • Previous experience in an ENT specialty is a plus

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