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E.N.T. — мүшелеріне тиесілі, Ent Credit Union атауымен жұмыс істейтін және брендін Wings Credit Union атауына ауыстыру үдерісіндегі кредиттік одақ. Ұйым жеке тұлғалар мен бизнес мүшелеріне бөлшек банкинг, кредит беру, цифрлық банкинг және қаржылық білім беру қызметтерін ұсынады. Оның өнімдеріне ағымдағы және жинақ шоттары, ақша нарығы мен сертификаттық өнімдер, ипотекалық кредиттер, тұрғын үй кепілімен берілетін және жеке кредиттер, автокөлікті қаржыландыру, кредиттік карталар, сондай-ақ эквайринг қызметтері, жалақы төлемдері, ACH және қашықтан депозит қабылдау сияқты бизнес шешімдері кіреді. E.N.T. қаржылық коучингке, мүшелерге жергілікті қолдау көрсетуге және қоғамдық бағдарламаларға да назар аударады, ал депозиттерді NCUA сақтандырады.
Revenue Cycle Specialist II, Patient Billing and Collections – Remote U.S.
Provide remote patient billing and collections support for ENT Specialty Partners, including billing inquiries, claims, payments, and account resolution. This full-time role serves patients in eligible U.S. states.
Сипаттама
- Manage incoming patient billing questions for ENT Specialty Partners offices
- Resolve account balances and claim issues according to company procedures, medical coding standards, insurance reimbursement practices, and collection laws
- Enter patient and billing information accurately into the computer system
- Assist with reimbursement while delivering responsive customer service to patients and families
- Follow HIPAA requirements and release medical records only to authorized parties upon request
- File and bill patient transactions accurately and within required timelines
- Receive calls and triage billing questions involving outstanding balances
- Process patient payments by phone
- Call patients or guarantors about outstanding balances and explain available payment options
- Review account balances and identify appropriate next steps for billing, payment posting, and accounts receivable follow-up
- Respond to correspondence concerning patient accounts
- Record charges, payments, adjustments, and related transactions in the EHR
- Protect confidential information and complete other assigned duties
Талаптар
- High school diploma or equivalent
- Required: understanding of insurance remittances and remark codes
- At least three years of recent experience in medical billing, claims processing, and collections
- At least three years of recent experience handling provider calls about post-adjudication patient claims
- Strong customer service abilities and a demonstrated understanding of providing timely information to patients and customers
- English/Spanish bilingual ability preferred but not required
- Knowledge of medical claims and terminology
- Basic math skills and accurate money transaction processing, including the ability to read and understand an explanation of benefits (EOB)
- Experience operating office equipment such as multifunction printers/copiers/faxes, multiline phone systems, calculators, and postage machines
- Proficiency with computers and data entry, along with above-average typing skills
- Experience with Microsoft Office and EMR/EPM systems
- Experience with the eClinicalWorks Practice Management system preferred
- Previous experience in an ENT specialty is a plus