LogoFresh Jobs Ahead
Oktopost
Oktopost
51 – 200 Angajați
Impact socialMarketingSaaS
Oktopost dezvoltă software de gestionare a rețelelor sociale pentru companii, care permite planificarea și publicarea conținutului pe platformele sociale, apoi urmărirea audienței și a performanței acestuia. Platforma reunește analiza datelor, monitorizarea conversațiilor din rețelele sociale, relațiile cu clienții și susținerea companiei de către angajați, ajutând echipele de marketing să coreleze activitatea din social media cu rezultatele de business. Oktopost se integrează și cu alte instrumente de tehnologie pentru marketing și deservește organizații din sectoare precum tehnologia, serviciile financiare și serviciile juridice.
LinkedIn
Locurile de muncă ale companiei

Renewals Account Manager, London (Hybrid)

Manage customer renewals and strengthen long-term partnerships at Oktopost. Support client success and identify opportunities to expand use of its B2B social media SaaS platform.

GBRegatul UnitHibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Hold regular customer meetings and provide ongoing post-sale support.
  • Build lasting client relationships that support retention and loyalty.
  • Manage renewals across a varied customer portfolio.
  • Work with Solutions Managers to resolve technical requests and increase platform value.
  • Assess client needs and spot opportunities for upselling and cross-selling.
  • Manage a dedicated portfolio of Oktopost customers.
  • Report to the Account Management Director.
  • Support long-term retention through customer value, product expertise, and commercial negotiations.

Cerințe

  • 2–4 years of experience in account management, customer success, sales development, or a related customer-facing role.
  • Experience in a SaaS environment is beneficial.
  • Strong presentation and written and verbal communication skills.
  • Well-organized, with the ability to work effectively under pressure.
  • Familiarity with Salesforce is a plus.
  • Knowledge of digital marketing and social media is advantageous.

Beneficii

  • Base salary plus commission.
  • Formal learning and development programme.
  • Flexible hybrid setup, with three days per week in the London office.
  • Private healthcare.
  • Company social events.
  • Wellness programmes.
  • Flexible vacation policy.
  • Quarterly Recharge Days.
  • £75 monthly expense account.
  • Work with leading B2B brands alongside a skilled team.

Locuri de muncă similare