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Oktopost
Oktopost
51 – 200 Xodimlar
Ijtimoiy ta’sirMarketingSaaS
Oktopost builds B2B social media management software for planning and publishing content across social networks, then tracking its reach and performance. Its platform brings together analytics, social listening, customer care, and employee advocacy, helping marketing teams connect social activity with business outcomes. Oktopost also integrates with other marketing technology tools and serves organizations in sectors including technology, financial services, and legal services.
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Renewals Account Manager, London (Hybrid)

Manage customer renewals and strengthen long-term partnerships at Oktopost. Support client success and identify opportunities to expand use of its B2B social media SaaS platform.

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Tavsif

  • Hold regular customer meetings and provide ongoing post-sale support.
  • Build lasting client relationships that support retention and loyalty.
  • Manage renewals across a varied customer portfolio.
  • Work with Solutions Managers to resolve technical requests and increase platform value.
  • Assess client needs and spot opportunities for upselling and cross-selling.
  • Manage a dedicated portfolio of Oktopost customers.
  • Report to the Account Management Director.
  • Support long-term retention through customer value, product expertise, and commercial negotiations.

Talablar

  • 2–4 years of experience in account management, customer success, sales development, or a related customer-facing role.
  • Experience in a SaaS environment is beneficial.
  • Strong presentation and written and verbal communication skills.
  • Well-organized, with the ability to work effectively under pressure.
  • Familiarity with Salesforce is a plus.
  • Knowledge of digital marketing and social media is advantageous.

Imtiyozlar

  • Base salary plus commission.
  • Formal learning and development programme.
  • Flexible hybrid setup, with three days per week in the London office.
  • Private healthcare.
  • Company social events.
  • Wellness programmes.
  • Flexible vacation policy.
  • Quarterly Recharge Days.
  • £75 monthly expense account.
  • Work with leading B2B brands alongside a skilled team.

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