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Verndale
Verndale
201 – 500 Angajați
B2BMarketing
Verndale este o companie de marketing digital și tehnologie care oferă organizațiilor servicii de automatizare a marketingului, analiză de date, optimizare a site-urilor și sprijin pentru marketingul bazat pe conturi. Activitatea sa acoperă sistemele și strategiile care ajută echipele B2B să gestioneze campanii, să înțeleagă comportamentul publicului, să îmbunătățească experiențele digitale și să conecteze activitățile de marketing cu rezultatele de afaceri. Compania lucrează cu un ecosistem larg de tehnologii de marketing, inclusiv platforme și integrări precum Pardot, Dreamdata, CrazyEgg, SalesLoft și LinkedIn.
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Locurile de muncă ale companiei

Remote Retention Specialist – Latin America

Full-time remote Retention Specialist supporting Homestead’s eCommerce clients through email and SMS lifecycle campaigns. The role covers campaign operations, client coordination, segmentation, quality assurance, approvals, and deployment.

ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăSpecialist în retenția cliențilorSuccesul clienților

Descriere

  • Track campaign workflows, deadlines, and deliverables for multiple clients
  • Chase outstanding assets, approvals, and stakeholder feedback
  • Surface project risks and blockers to the appropriate teams
  • Act as an operational contact for client communications
  • Coordinate previews, approvals, assets, and campaign updates
  • Work with Retention Strategists, copywriters, and designers
  • Maintain accurate and current project management records
  • Build and schedule email and SMS campaigns and automated flows
  • Create audience segments, distribute previews, apply feedback, and manage launches
  • Assist with reporting and resolve campaign implementation issues
  • Complete thorough QA before campaigns and flows are released
  • Check links, segmentation, personalization, UTMs, formatting, and schedules
  • Deliver accurate, timely launches that meet Homestead’s quality standards

Cerințe

  • Bring 2–5 years of experience in email or SMS marketing, lifecycle marketing, marketing operations, or project management
  • Stay highly organized while handling several clients and competing deadlines
  • Communicate confidently and effectively with clients
  • Have experience building campaigns, flows, and segments, including pre-launch QA
  • Take initiative, work carefully, and solve problems independently
  • Work comfortably with Asana, Slack, Google Workspace, and lifecycle marketing platforms
  • Be motivated to use AI and automation to improve efficiency
  • Be available during standard business hours, 9:00 a.m.–5:00 p.m., in ET, CT, MT, or PT

Beneficii

  • Work fully remotely
  • Follow standard business hours aligned with ET, CT, MT, or PT time zones
  • Access affirmative action and equal opportunity employment
  • Receive reasonable accommodation for disabilities

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