Verndale
Verndale
201 – 500 Employees
B2BMarketing
Verndale is a digital marketing and technology firm serving organizations with marketing automation, analytics, website optimization, and account-based marketing support. Its work spans the systems and strategies that help B2B teams manage campaigns, understand audience behavior, improve digital experiences, and connect marketing activity with business outcomes. The company works across a broad marketing technology landscape, including platforms and integrations such as Pardot, Dreamdata, CrazyEgg, SalesLoft, and LinkedIn.

Remote Retention Specialist – Latin America

Full-time remote Retention Specialist supporting Homestead’s eCommerce clients through email and SMS lifecycle campaigns. The role covers campaign operations, client coordination, segmentation, quality assurance, approvals, and deployment.

Description

  • Track campaign workflows, deadlines, and deliverables for multiple clients
  • Chase outstanding assets, approvals, and stakeholder feedback
  • Surface project risks and blockers to the appropriate teams
  • Act as an operational contact for client communications
  • Coordinate previews, approvals, assets, and campaign updates
  • Work with Retention Strategists, copywriters, and designers
  • Maintain accurate and current project management records
  • Build and schedule email and SMS campaigns and automated flows
  • Create audience segments, distribute previews, apply feedback, and manage launches
  • Assist with reporting and resolve campaign implementation issues
  • Complete thorough QA before campaigns and flows are released
  • Check links, segmentation, personalization, UTMs, formatting, and schedules
  • Deliver accurate, timely launches that meet Homestead’s quality standards

Requirements

  • Bring 2–5 years of experience in email or SMS marketing, lifecycle marketing, marketing operations, or project management
  • Stay highly organized while handling several clients and competing deadlines
  • Communicate confidently and effectively with clients
  • Have experience building campaigns, flows, and segments, including pre-launch QA
  • Take initiative, work carefully, and solve problems independently
  • Work comfortably with Asana, Slack, Google Workspace, and lifecycle marketing platforms
  • Be motivated to use AI and automation to improve efficiency
  • Be available during standard business hours, 9:00 a.m.–5:00 p.m., in ET, CT, MT, or PT

Benefits

  • Work fully remotely
  • Follow standard business hours aligned with ET, CT, MT, or PT time zones
  • Access affirmative action and equal opportunity employment
  • Receive reasonable accommodation for disabilities

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