MDS Communications Corporation
MDS Communications Corporation
201 – 500 Angajați
B2BTelecomunicații
MDS Communications Corporation este o companie de strângere de fonduri prin telefon, deținută de o familie, care oferă servicii organizațiilor nonprofit, ministerelor religioase și cauzelor politice și de politici publice. Fondată în 1992, compania combină operațiunile de call center pentru apeluri de ieșire și de intrare cu sprijinul agenților la distanță și servicii de execuție pentru a gestiona campanii de atragere, reînnoire și reactivare a donatorilor, programe de donații recurente și gestionarea promisiunilor de donație. Activitatea sa include, de asemenea, modelare predictivă, analiză, procesare securizată a datelor, raportarea campaniilor, asigurarea calității și operațiuni conforme cu standardul PCI, susținute de instruire și de gestionarea dedicată a conturilor pentru clienți naționali și regionali.

Remote Outbound Call Center Agent (U.S.)

Work remotely as an outbound fundraising representative for MDS Communications, contacting donors on behalf of nonprofit clients. Secure charitable gifts while meeting call-volume, fundraising, and productivity targets from a home workspace.

Descriere

  • Complete comprehensive training
  • Work on one of four MDS teams serving assigned clients
  • Contact donors for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with an average 20–30 seconds between calls
  • Engage donors and prospective donors with positive, enthusiastic communication and approved scripts
  • Obtain financial gifts for client organizations
  • Meet minimum fundraising and productivity standards

Cerințe

  • At least one year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to and enthusiasm for charitable and nonprofit causes
  • Readiness to learn
  • Persistence in reaching goals
  • Respect for the company’s faith-based Christian values

Beneficii

  • Eligibility for the performance bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer contribution covering 75% of base employee health insurance premiums
  • Paid time off
  • Advancement opportunities into management
  • Opportunities to move into Inbound Donor Services roles
  • Potential to manage client donor portfolios valued at $1,000–$10,000
  • Internal promotion whenever possible
  • Recovery-friendly workplace

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