MDS Communications Corporation
MDS Communications Corporation
201 – 500 Қызметкерлер
B2BТелекоммуникациялар
MDS Communications Corporation — коммерциялық емес ұйымдарға, діни ұйымдарға, сондай-ақ саяси және мемлекеттік саясат саласындағы бастамаларға қызмет көрсететін отбасылық телефон арқылы қаражат жинау компаниясы. 1992 жылы құрылған компания донорларды тарту, оларды сақтау және қайта белсендіру науқандарын, тұрақты қайырымдылық бағдарламаларын және уәде етілген төлемдерді өңдеуді басқару үшін шығыс және кіріс қоңыраулар орталығы операцияларын қашықтан жұмыс істейтін агенттерді қолдау және тапсырыстарды орындау қызметтерімен ұштастырады. Оның жұмысына болжамды модельдеу, талдау, деректерді қауіпсіз өңдеу, науқандар туралы есеп беру, сапаны қамтамасыз ету және PCI талаптарына сай операциялар да кіреді. Ұлттық және өңірлік клиенттерге бұл қызметтер оқыту және арнайы аккаунттарды басқару арқылы көрсетіледі.

Remote Outbound Call Center Agent (U.S.)

Work remotely as an outbound fundraising representative for MDS Communications, contacting donors on behalf of nonprofit clients. Secure charitable gifts while meeting call-volume, fundraising, and productivity targets from a home workspace.

Сипаттама

  • Complete comprehensive training
  • Work on one of four MDS teams serving assigned clients
  • Contact donors for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with an average 20–30 seconds between calls
  • Engage donors and prospective donors with positive, enthusiastic communication and approved scripts
  • Obtain financial gifts for client organizations
  • Meet minimum fundraising and productivity standards

Талаптар

  • At least one year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to and enthusiasm for charitable and nonprofit causes
  • Readiness to learn
  • Persistence in reaching goals
  • Respect for the company’s faith-based Christian values

Артықшылықтар

  • Eligibility for the performance bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer contribution covering 75% of base employee health insurance premiums
  • Paid time off
  • Advancement opportunities into management
  • Opportunities to move into Inbound Donor Services roles
  • Potential to manage client donor portfolios valued at $1,000–$10,000
  • Internal promotion whenever possible
  • Recovery-friendly workplace

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