MDS Communications Corporation
MDS Communications Corporation
201 – 500 Darbinieki
B2BTelekomunikācijas
MDS Communications Corporation ir ģimenes uzņēmums, kas nodarbojas ar līdzekļu vākšanu pa tālruni un apkalpo bezpeļņas organizācijas, reliģiskās kopienas, kā arī politiskās un sabiedriskās politikas iniciatīvas. Uzņēmums, kas dibināts 1992. gadā, apvieno izejošo un ienākošo zvanu centra darbību ar attālināto aģentu atbalstu un pasūtījumu izpildes pakalpojumiem, lai pārvaldītu ziedotāju piesaistes, ziedojumu atjaunošanas un atkārtotas aktivizēšanas kampaņas, regulāro ziedojumu programmas un ziedojumu solījumu apstrādi. Tā darbība ietver arī prognozējošo modelēšanu, analītiku, drošu datu apstrādi, kampaņu pārskatu sagatavošanu, kvalitātes nodrošināšanu un PCI prasībām atbilstošus procesus, ko papildina apmācības un īpaši klientu pārvaldības pakalpojumi valsts un reģionālajiem klientiem.

Remote Outbound Call Center Agent (U.S.)

Work remotely as an outbound fundraising representative for MDS Communications, contacting donors on behalf of nonprofit clients. Secure charitable gifts while meeting call-volume, fundraising, and productivity targets from a home workspace.

Apraksts

  • Complete comprehensive training
  • Work on one of four MDS teams serving assigned clients
  • Contact donors for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with an average 20–30 seconds between calls
  • Engage donors and prospective donors with positive, enthusiastic communication and approved scripts
  • Obtain financial gifts for client organizations
  • Meet minimum fundraising and productivity standards

Prasības

  • At least one year of successful outbound telemarketing experience, or a strong employment history demonstrating long-term stability
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to and enthusiasm for charitable and nonprofit causes
  • Readiness to learn
  • Persistence in reaching goals
  • Respect for the company’s faith-based Christian values

Priekšrocības

  • Eligibility for the performance bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer contribution covering 75% of base employee health insurance premiums
  • Paid time off
  • Advancement opportunities into management
  • Opportunities to move into Inbound Donor Services roles
  • Potential to manage client donor portfolios valued at $1,000–$10,000
  • Internal promotion whenever possible
  • Recovery-friendly workplace

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