Maximus
Maximus
Maximus ajută agențiile guvernamentale să furnizeze și să modernizeze programe publice esențiale în domeniile sănătății, serviciilor sociale, apărării, securității naționale și serviciilor civile. Activitatea sa include inteligență artificială și analiză de date, cloud și securitate cibernetică, platforme digitale, centre de contact, sisteme de eligibilitate și înscriere, servicii clinice, soluții Medicaid pentru organizații, consultanță și operațiuni de program. Prin echipe care sprijină clienți federali, la nivel de stat și locali, Maximus combină tehnologia cu implementarea practică pentru a îmbunătăți accesul oamenilor la serviciile publice și modul în care agențiile își ating obiectivele.

Remote Clinical Administrative Coordinator – Colorado

Support Maximus’s Colorado Health Maintenance Activities Review Program from a remote setting. Coordinate calls, assessments, referrals, records, and data quality.

Descriere

  • Support the Colorado Health Maintenance Activities Review Program.
  • Handle inbound and outbound calls.
  • Respond to voicemail messages and emails.
  • Update records promptly and accurately across multiple systems.
  • Manage assessments in Assessment Pro.
  • Coordinate referrals and related follow-up.
  • Enter data efficiently and accurately.
  • Investigate and resolve discrepancies in provider documents.
  • Check entered information for accuracy.
  • Monitor the quality of scanned documents and images.
  • Apply established policies and procedures for indexing and imaging.
  • Protect the confidentiality and security of relevant information.
  • Provide administrative support with a focus on client needs.

Cerințe

  • High school diploma, GED, or equivalent.
  • 0–2 years of relevant experience.
  • At least 1–2 years of call center or customer service experience.
  • Proficiency with Microsoft Office applications.
  • Strong computer skills, including the ability to navigate multiple systems and applications efficiently.
  • Ability to multitask and manage competing priorities effectively.
  • Reliable high-speed internet service.
  • At least 20 Mbps download speed, or 50 Mbps when sharing the connection.
  • At least 5 Mbps upload speed.
  • A private, secure workspace suitable for confidential work.
  • Preferred: Associate degree in administration, office management, or organizational leadership.
  • Preferred: Experience in customer service or a related field.
  • Preferred: At least 1–2 years of scheduling experience.
  • Preferred: Proficiency with Smartsheet, Excel, and SharePoint.
  • Preferred: Experience handling inbound and outbound calls.
  • Preferred: Strong critical-thinking and problem-solving skills.
  • Preferred: Adaptability and ability to stay focused in a fast-paced environment.

Beneficii

  • Performance-based bonuses.
  • Medical, dental, vision, and prescription coverage.
  • Partially funded health savings account (HSA).
  • Life insurance.
  • Discounts on auto, home, renter’s, and pet insurance.
  • 401(k) retirement plan with company matching.
  • Paid time off, holidays, and extended sick leave.
  • Short- and long-term disability coverage.
  • Employee Assistance Program for physical, emotional, and financial wellness.
  • Employee recognition platform.
  • Diversity, equity, and inclusion initiatives.
  • Tuition reimbursement.
  • Employee perks and discounts.
  • Wellness programs and resources.
  • Professional development through training, workshops, and conferences.
  • Company-issued computer equipment.

Locuri de muncă similare

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Deschide
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Deschide