Maximus
Maximus
„Maximus“ padeda vyriausybinėms agentūroms įgyvendinti ir modernizuoti svarbias viešąsias programas sveikatos priežiūros, socialinių paslaugų, gynybos, nacionalinio saugumo ir civilinių paslaugų srityse. Įmonės veikla apima dirbtinį intelektą ir analitiką, debesijos sprendimus ir kibernetinį saugumą, skaitmenines platformas, kontaktų centrus, teisės gauti paslaugas nustatymo ir registracijos sistemas, klinikines paslaugas, „Medicaid“ sprendimus įmonėms, konsultavimą bei programų veiklos vykdymą. Federalinius, valstijų ir vietos valdžios klientus aptarnaujančios komandos derina technologijas su praktiniu paslaugų teikimu, kad pagerintų žmonių prieigą prie viešųjų paslaugų ir padėtų agentūroms pasiekti savo tikslus.

Remote Clinical Administrative Coordinator – Colorado

Support Maximus’s Colorado Health Maintenance Activities Review Program from a remote setting. Coordinate calls, assessments, referrals, records, and data quality.

Aprašymas

  • Support the Colorado Health Maintenance Activities Review Program.
  • Handle inbound and outbound calls.
  • Respond to voicemail messages and emails.
  • Update records promptly and accurately across multiple systems.
  • Manage assessments in Assessment Pro.
  • Coordinate referrals and related follow-up.
  • Enter data efficiently and accurately.
  • Investigate and resolve discrepancies in provider documents.
  • Check entered information for accuracy.
  • Monitor the quality of scanned documents and images.
  • Apply established policies and procedures for indexing and imaging.
  • Protect the confidentiality and security of relevant information.
  • Provide administrative support with a focus on client needs.

Reikalavimai

  • High school diploma, GED, or equivalent.
  • 0–2 years of relevant experience.
  • At least 1–2 years of call center or customer service experience.
  • Proficiency with Microsoft Office applications.
  • Strong computer skills, including the ability to navigate multiple systems and applications efficiently.
  • Ability to multitask and manage competing priorities effectively.
  • Reliable high-speed internet service.
  • At least 20 Mbps download speed, or 50 Mbps when sharing the connection.
  • At least 5 Mbps upload speed.
  • A private, secure workspace suitable for confidential work.
  • Preferred: Associate degree in administration, office management, or organizational leadership.
  • Preferred: Experience in customer service or a related field.
  • Preferred: At least 1–2 years of scheduling experience.
  • Preferred: Proficiency with Smartsheet, Excel, and SharePoint.
  • Preferred: Experience handling inbound and outbound calls.
  • Preferred: Strong critical-thinking and problem-solving skills.
  • Preferred: Adaptability and ability to stay focused in a fast-paced environment.

Privalumai

  • Performance-based bonuses.
  • Medical, dental, vision, and prescription coverage.
  • Partially funded health savings account (HSA).
  • Life insurance.
  • Discounts on auto, home, renter’s, and pet insurance.
  • 401(k) retirement plan with company matching.
  • Paid time off, holidays, and extended sick leave.
  • Short- and long-term disability coverage.
  • Employee Assistance Program for physical, emotional, and financial wellness.
  • Employee recognition platform.
  • Diversity, equity, and inclusion initiatives.
  • Tuition reimbursement.
  • Employee perks and discounts.
  • Wellness programs and resources.
  • Professional development through training, workshops, and conferences.
  • Company-issued computer equipment.

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