CF
CF
CF este o firmă de consultanță în management și știința datelor, axată pe domeniul sănătății și științele vieții. Colaborează cu sisteme de sănătate și organizații din industria farmaceutică, biotehnologie, dispozitive medicale, diagnostic și tehnologie medicală, combinând consultanța strategică cu servicii bazate pe date pentru a aborda provocările legate de performanță, organizare și operațiuni. Activitatea sa urmărește să îi ajute pe clienți să ia decizii mai bune și să îmbunătățească rezultatele pentru oamenii și comunitățile pe care le deservesc.

Operations Coordinator - Healthcare Consultancy (Hybrid)

Coordinate operational planning, resource management and reporting for Carnall Farrar’s healthcare consultancy. The role focuses on CMap administration, data quality, associate coordination and resourcing support.

Descriere

  • Coordinate business planning, performance reporting and resourcing activities
  • Enter operational data accurately and promptly into company systems
  • Produce CMap reports for monthly reporting, pipeline reviews and operational and resourcing KPI tracking
  • Support recurring and ad hoc reporting by validating and reconciling data
  • Complete data quality and compliance checks to keep CMap records and reports reliable
  • Gather information for business planning and in-year reforecasting
  • Build detailed CMap expertise and provide day-to-day user assistance
  • Maintain user guidance and monitor new CMap features and releases
  • Find opportunities to automate processes with Power BI, Databricks and system dashboards
  • Document operational processes and recommend improvements
  • Assess project requirements and resource availability to support capacity forecasts and utilisation targets
  • Help prioritise the bid pipeline and prepare proposed project teams
  • Review project costing and fee tables, escalating discrepancies
  • Maintain staff and associate skills matrices and recommend suitable team members
  • Update team profiles and keep a central record of resourcing decisions
  • Administer the associate pool, including contracts, availability, skills records and invoice validation
  • Coordinate associate onboarding and offboarding, IT access and CMap configuration
  • Monitor the Operations mailbox and escalate significant operational or resourcing issues
  • Prepare and circulate a weekly resourcing overview
  • Work with Consulting, Finance and People teams to keep CMap as the organisation’s single source of truth

Cerințe

  • A degree with at least a 2:1 in a related subject, or equivalent experience
  • Strong collaboration, interpersonal and communication abilities
  • Outstanding organisation skills, with the ability to handle multiple priorities and deadlines
  • Adaptability when priorities shift, with ownership of assigned work
  • High attention to detail when managing data, trackers and records
  • A proactive, self-motivated and flexible approach with sound problem-solving skills
  • Confidence using digital tools and willingness to learn new platforms and systems quickly
  • Good working knowledge of Microsoft Office, especially Excel
  • Interest in applying data and AI tools safely and responsibly
  • Discretion when handling confidential commercial, pay, day-rate, personal and performance information
  • At least one year of commercial experience in a related administrative, coordination or operations role, including internships, placements or part-time work
  • Experience with CMap or a comparable resource management or CRM system is advantageous
  • Experience in consulting, professional services or another knowledge-led organisation is preferred
  • Familiarity with Power BI, Databricks or other data visualisation tools, or willingness to learn
  • Interest in healthcare and the commercial operation of a consultancy

Beneficii

  • At least 25 days of holiday, with entitlement increasing as your career progresses
  • A strong employer pension contribution
  • Flexible benefits that can be tailored to your lifestyle
  • Wellbeing and fitness support
  • Financial protection
  • Enhanced family leave
  • Income and life protection
  • Interest-free loans
  • Travel support
  • Comprehensive wellbeing and employee assistance programme
  • Preventative health support
  • Programmes promoting an active and balanced way of working
  • Flexible working arrangements
  • Benefits supporting long-term career development and financial security

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