CF
CF
CF स्वास्थ्य सेवा और जीवन विज्ञान पर केंद्रित एक प्रबंधन परामर्श और डेटा विज्ञान फर्म है। यह स्वास्थ्य प्रणालियों तथा फार्मास्यूटिकल्स, जैव प्रौद्योगिकी, चिकित्सा उपकरणों, निदान और स्वास्थ्य प्रौद्योगिकी के क्षेत्र में कार्यरत संगठनों के साथ काम करती है। रणनीतिक सलाह को डेटा-आधारित सेवाओं के साथ जोड़कर, यह प्रदर्शन, संगठनात्मक और परिचालन चुनौतियों से निपटने में सहायता करती है। इसका कार्य ग्राहकों को बेहतर निर्णय लेने और उन लोगों तथा समुदायों के लिए बेहतर परिणाम प्राप्त करने में मदद करने पर केंद्रित है, जिनकी वे सेवा करते हैं।

Operations Coordinator - Healthcare Consultancy (Hybrid)

Coordinate operational planning, resource management and reporting for Carnall Farrar’s healthcare consultancy. The role focuses on CMap administration, data quality, associate coordination and resourcing support.

विवरण

  • Coordinate business planning, performance reporting and resourcing activities
  • Enter operational data accurately and promptly into company systems
  • Produce CMap reports for monthly reporting, pipeline reviews and operational and resourcing KPI tracking
  • Support recurring and ad hoc reporting by validating and reconciling data
  • Complete data quality and compliance checks to keep CMap records and reports reliable
  • Gather information for business planning and in-year reforecasting
  • Build detailed CMap expertise and provide day-to-day user assistance
  • Maintain user guidance and monitor new CMap features and releases
  • Find opportunities to automate processes with Power BI, Databricks and system dashboards
  • Document operational processes and recommend improvements
  • Assess project requirements and resource availability to support capacity forecasts and utilisation targets
  • Help prioritise the bid pipeline and prepare proposed project teams
  • Review project costing and fee tables, escalating discrepancies
  • Maintain staff and associate skills matrices and recommend suitable team members
  • Update team profiles and keep a central record of resourcing decisions
  • Administer the associate pool, including contracts, availability, skills records and invoice validation
  • Coordinate associate onboarding and offboarding, IT access and CMap configuration
  • Monitor the Operations mailbox and escalate significant operational or resourcing issues
  • Prepare and circulate a weekly resourcing overview
  • Work with Consulting, Finance and People teams to keep CMap as the organisation’s single source of truth

आवश्यकताएँ

  • A degree with at least a 2:1 in a related subject, or equivalent experience
  • Strong collaboration, interpersonal and communication abilities
  • Outstanding organisation skills, with the ability to handle multiple priorities and deadlines
  • Adaptability when priorities shift, with ownership of assigned work
  • High attention to detail when managing data, trackers and records
  • A proactive, self-motivated and flexible approach with sound problem-solving skills
  • Confidence using digital tools and willingness to learn new platforms and systems quickly
  • Good working knowledge of Microsoft Office, especially Excel
  • Interest in applying data and AI tools safely and responsibly
  • Discretion when handling confidential commercial, pay, day-rate, personal and performance information
  • At least one year of commercial experience in a related administrative, coordination or operations role, including internships, placements or part-time work
  • Experience with CMap or a comparable resource management or CRM system is advantageous
  • Experience in consulting, professional services or another knowledge-led organisation is preferred
  • Familiarity with Power BI, Databricks or other data visualisation tools, or willingness to learn
  • Interest in healthcare and the commercial operation of a consultancy

लाभ

  • At least 25 days of holiday, with entitlement increasing as your career progresses
  • A strong employer pension contribution
  • Flexible benefits that can be tailored to your lifestyle
  • Wellbeing and fitness support
  • Financial protection
  • Enhanced family leave
  • Income and life protection
  • Interest-free loans
  • Travel support
  • Comprehensive wellbeing and employee assistance programme
  • Preventative health support
  • Programmes promoting an active and balanced way of working
  • Flexible working arrangements
  • Benefits supporting long-term career development and financial security

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