CF
CF
CF — денсаулық сақтау және өмір туралы ғылымдарға бағытталған басқару консалтингі мен деректер ғылымы компаниясы. Ол денсаулық сақтау жүйелерімен, сондай-ақ фармацевтика, биотехнология, медициналық құрылғылар, диагностика және денсаулық сақтау технологиялары салаларындағы ұйымдармен жұмыс істейді. Компания тиімділікке, ұйымдық құрылымға және операциялық үдерістерге қатысты қиындықтарды шешу үшін стратегиялық кеңес беруді деректерге негізделген қызметтермен ұштастырады. Оның жұмысы клиенттерге неғұрлым дұрыс шешімдер қабылдауға және қызмет көрсететін адамдар мен қауымдастықтар үшін нәтижелерді жақсартуға көмектесуге бағытталған.

Operations Coordinator - Healthcare Consultancy (Hybrid)

Coordinate operational planning, resource management and reporting for Carnall Farrar’s healthcare consultancy. The role focuses on CMap administration, data quality, associate coordination and resourcing support.

Сипаттама

  • Coordinate business planning, performance reporting and resourcing activities
  • Enter operational data accurately and promptly into company systems
  • Produce CMap reports for monthly reporting, pipeline reviews and operational and resourcing KPI tracking
  • Support recurring and ad hoc reporting by validating and reconciling data
  • Complete data quality and compliance checks to keep CMap records and reports reliable
  • Gather information for business planning and in-year reforecasting
  • Build detailed CMap expertise and provide day-to-day user assistance
  • Maintain user guidance and monitor new CMap features and releases
  • Find opportunities to automate processes with Power BI, Databricks and system dashboards
  • Document operational processes and recommend improvements
  • Assess project requirements and resource availability to support capacity forecasts and utilisation targets
  • Help prioritise the bid pipeline and prepare proposed project teams
  • Review project costing and fee tables, escalating discrepancies
  • Maintain staff and associate skills matrices and recommend suitable team members
  • Update team profiles and keep a central record of resourcing decisions
  • Administer the associate pool, including contracts, availability, skills records and invoice validation
  • Coordinate associate onboarding and offboarding, IT access and CMap configuration
  • Monitor the Operations mailbox and escalate significant operational or resourcing issues
  • Prepare and circulate a weekly resourcing overview
  • Work with Consulting, Finance and People teams to keep CMap as the organisation’s single source of truth

Талаптар

  • A degree with at least a 2:1 in a related subject, or equivalent experience
  • Strong collaboration, interpersonal and communication abilities
  • Outstanding organisation skills, with the ability to handle multiple priorities and deadlines
  • Adaptability when priorities shift, with ownership of assigned work
  • High attention to detail when managing data, trackers and records
  • A proactive, self-motivated and flexible approach with sound problem-solving skills
  • Confidence using digital tools and willingness to learn new platforms and systems quickly
  • Good working knowledge of Microsoft Office, especially Excel
  • Interest in applying data and AI tools safely and responsibly
  • Discretion when handling confidential commercial, pay, day-rate, personal and performance information
  • At least one year of commercial experience in a related administrative, coordination or operations role, including internships, placements or part-time work
  • Experience with CMap or a comparable resource management or CRM system is advantageous
  • Experience in consulting, professional services or another knowledge-led organisation is preferred
  • Familiarity with Power BI, Databricks or other data visualisation tools, or willingness to learn
  • Interest in healthcare and the commercial operation of a consultancy

Артықшылықтар

  • At least 25 days of holiday, with entitlement increasing as your career progresses
  • A strong employer pension contribution
  • Flexible benefits that can be tailored to your lifestyle
  • Wellbeing and fitness support
  • Financial protection
  • Enhanced family leave
  • Income and life protection
  • Interest-free loans
  • Travel support
  • Comprehensive wellbeing and employee assistance programme
  • Preventative health support
  • Programmes promoting an active and balanced way of working
  • Flexible working arrangements
  • Benefits supporting long-term career development and financial security

Ұқсас жұмыс орындары

Grupo A365

Remote Call Center Agent, Customer Service and Sales

Grupo A365

Provide remote customer service for Entel, a telecommunications company. Resolve inquiries and sell products through phone and digital channels.

Ашу
IFM Investors

Client Service Analyst – IFM Investors

IFM Investors
501 – 1 000 Қызметкерлер
B2BЖеке капиталҚаржы

Support client reporting, capital transactions and operational queries at IFM Investors, a global asset manager. Help improve reporting accuracy, operational efficiency and the client experience.

Ашу
Sourcefit

Remote IT Support Specialist (Healthcare Software) — Philippines

Sourcefit

Provide phone-based, first-level Windows and software support to healthcare technology users. Resolve application questions, record CRM tickets, and escalate technical issues.

Ашу
Remote Recruitment

Remote IT Helpdesk Agent in South Africa

Remote Recruitment

Provide first-line IT support remotely from South Africa, handling tickets, account access and device issues. Join a UK-based team and work UK business hours.

Ашу
Grupo A365

Remote Call Center Sales and Customer Service Representative

Grupo A365

Remote sales role handling cross-selling and customer service calls for Entel Chile. Manage calls and sales opportunities, meet performance targets, and attend brief training sessions.

Ашу
Grupo A365

Remote Call Center Sales Representative – Claro Upgrades

Grupo A365

Work remotely from Peru advising Claro customers and selling service upgrades. No prior call center experience is required; paid training and unlimited commissions are offered.

Ашу
Grupo A365

Remote Insurance Sales Call Center Representative

Grupo A365

A365 is hiring remote sales representatives for its dental insurance call center. The role involves contacting customers, explaining coverage, advising prospects, and closing sales, with uncapped commissions.

Ашу
Grupo A365

Remote Call Center Representative – Entel, Peru

Grupo A365

Provide remote customer support for Entel, a telecommunications company, on rotating afternoon shifts.

Ашу
Grupo A365

Remote Call Center Sales Advisor – Claro Upgrades

Grupo A365

Work remotely advising Claro customers on mass upgrades and making sales. No prior industry experience is required; training, unlimited commissions, and an internet allowance are offered.

Ашу
Grupo A365

Remote Call Center Customer Service and Sales Advisor

Grupo A365

Provide customer support and cross-sell Entel Chile services through a call center, working remotely from Arequipa. Handle customer inquiries and meet sales targets and performance indicators.

Ашу