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Moffatt & Nichol
Moffatt & Nichol
1.001 – 5.000 Angajați
ConstrucțiiConsultanțăLogistică
Moffatt & Nichol este o companie de consultanță în inginerie și design, axată pe infrastructura pentru porturi, transport, resurse de apă și reziliență de mediu. Bazându-se pe o experiență de peste 75 de ani, firma sprijină proiecte care implică transportul mărfurilor, gestionarea zonelor de coastă, verificarea comercială prealabilă și proiectarea sustenabilă în arhitectură și amenajarea peisagistică. Activitatea sa reunește planificarea, proiectarea tehnică și tehnologia pentru a contribui la dezvoltarea unei infrastructuri care răspunde condițiilor naturale și nevoilor comunităților.
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Locurile de muncă ale companiei

Onsite IT Support Specialist – Raleigh, NC

Provide advanced hardware, software, and mobile-device support for Moffatt & Nichol employees. Manage help desk operations, IT documentation, systems imaging, inventory, and employee account processes.

USStatele Unite ale AmericiiNCCarolina de NordLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență IT

Descriere

  • Deliver advanced computer support to Moffatt & Nichol employees across all locations
  • Troubleshoot software, hardware, and mobile-device problems
  • Assist end users through email, ticketing, and telephone support
  • Handle complex requests and provide advanced assistance to other IT Support Specialists
  • Respond to help desk tickets and manage the help desk phone line
  • Train and mentor fellow IT Support Specialists
  • Maintain the WDS imaging server
  • Manage IT documentation and inventory in OneNote, Excel, Lansweeper, and Active Directory
  • Complete approved assignments for the Network Operations Manager
  • Support employee onboarding and offboarding, including account creation and termination processing
  • Work with clients and travel occasionally

Cerințe

  • A bachelor’s degree, associate degree, or related IT certifications are preferred but not required
  • At least five years of related professional technical-support experience is preferred
  • Knowledge of advanced IT concepts and functions
  • Ability to work independently while following established job procedures
  • Positive, team-oriented attitude and willingness to learn
  • Strong customer-service skills
  • Successful completion of a post-offer employment background check compliant with NIST 800-171
  • Legal authorization to work in the United States and ability to provide required hiring documentation

Beneficii

  • Comprehensive benefits package with low employee contributions
  • Family coverage options
  • Low-deductible health plan option
  • Generous HSA matching contribution
  • Wellness program with financial incentives
  • Monthly individual sessions with nutritionists
  • Access to a Healthwise Pharmacist
  • Mindfulness applications including Calm and BetterHelp
  • Free, confidential Employee Assistance Programs
  • 15 to 25 paid vacation days based on experience level
  • Seven paid holidays
  • Floating holiday
  • 401(k) employer match
  • Company-paid life insurance
  • Tuition reimbursement program
  • Professional training opportunities
  • Leadership Development Program
  • Formal mentoring program
  • Active Young Professionals group
  • Pet insurance

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